Protocase Designer crashes immediately

[idiompress]

I've installed Protocase Designer on 64-bit Windows 7 inside a VirtualBox virtual machine. I have Java installed. When I try to launch Protocase Designer the splash screen is shown, and then it crashes and goes away.

[Colin]

Hey idiompress,

can you provide your debug.0.log? (should be in documents/ProtocaseDesigner/)

[idiompress]

Hi Colin,

I tried to upload the log as an attachment, but the extension ".log" wasn't allowed. I renamed the file debug.0.log.txt, and the extension ".txt" wasn't allowed. No matter what the filename was, the extension wasn't allowed. So here are the contents of debug.0.log:

<debug>@com.protocase.viewer.DesignerFileManager.setupLogger []
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger [===============================]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger [==== JDesigner version 4.4.8 - Sep29,14 ====]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger [== git branch d8104ef9f9d9e0c6e2c2756e7a32aad036cddbd5 ==]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger [== Start at 15-03-28 15:25 ==]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger [Os: Windows 7 arch: x86 version: 6.1]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger [Default Encoding: windows-1252]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger []
<silly>@com.protocase.viewer.DesignerFileManager.setupLogger [Converting Inches to Points using dpi: 96]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger []
<silly>@com.protocase.utils.config.readConfig [Config File conf not Found. creating new]
<minor>@com.protocase.library.PartsManager.Instance []
<minor>@com.protocase.library.PartsManager.Instance [====>>>> loading library - ignore unless you have a problem with library <<<<====]
<minor>@com.protocase.library.PartsManager.Instance [====>>>> in which case you should unsuppress warnings<<<<====]
<minor>@com.protocase.library.PartsManager.Instance []
<minor>@com.protocase.library.PartsManager.Instance []
<minor>@com.protocase.library.PartsManager.Instance [====>>>> Done Loading Library <<<<====]
<minor>@com.protocase.library.PartsManager.Instance []
<silly>@com.protocase.viewer.DesignerApplication.register [maybe old registration?]
<error>@Registration.getKey [nothing found]
<error>@Registration.getKey [nothing found]
<error>@Registration.getKey [nothing found]
<error>@Registration.getKey [nothing found]
<error>@Registration.getKey [nothing found]

[dronne]

Do you have 3D hardware acceleration set in your virtualbox? Because that is buggy in virtualbox, and I have only managed to get it working with that un-selected.

also, try the latest version from

http://www.protocasedesigner.com/wiki/i ... s_Released

it has fixes for several problems that exist in the currently released version, some of which may impede the functionality on a virtual machine.

[idiompress]

Aha, that seems to be it: turning off the 3D acceleration in VirtualBox allows Protocase Designer to work. (Turning it off also turns off the Windows "aero" transparency features, which is a bit disconcerting. Such a pity.) Thanks for your help!

[dronne]

I am glad to hear that worked for you.

I have had better luck with the 3D acceleration in vmware player or workstation. Protocase Designer doesn't use anything particularly fancy in terms of OpenGL, so I have to think VirtualBox does not have a truly working 3D acceleration.

Sincerely,

[idiompress]

That's useful information Douglas, thanks. Virtualization has always seemed like black magic to me. If 3D rendering is difficult and expensive for a virtual machine to get right, then I'm not surprised that VirtualBox lags behind VMware, given their business model.

Thanks again for your time on my issue.

[dronne]

You are welcome, we are always glad to help!