Protocase Designer unstable on MacOS Monterey 12.1 (21C52)

[bloudraak]

I installed Protocase Designer on macOS. I proceeded to create a simple panel. Afterward, I change the properties, e.g., the color, and when selecting OK, it just "hangs." Sometimes I encounter this when creating a panel and modifying the dimensions, color, thickness, and radius all in one go.

I have a video of the few cases it hangs, but can't import into this forum.

[mpyne]

Hello,

Sorry for late reply for some reason forum notifications stopped sending me emails.

You can send the video files to my email, mpyne@protocase.com, and I will have a look.

Best Regards,
Matt

[bloudraak]

Today, I installed version 6 beta, and the product is usable on macOS 12.3.1. Protocase 5, not so much. I'll proceed using Protocase 6 if that works.

[mpyne]

Good that PD6 is working out better for you. If you have any issues let us know and we will see what we can do.

Matt

[Ti-Paul]

Experiencing same kind of problem : when in the face editor, it sometimes lock up waiting forever (leave it for hours before KILLING the application). Then when i re-open, major mis-alignment of the cutout/graphics and the top cover is vertical instead of horizontal...

I have to save a lot of files in order to get back a step when it occurs.

I'm on macOS Monterey 12.6.1 and Mac mini (M1, 2020).

[mpyne]

Odd. IF you can get the debug.0.logs and send them to me I can review them. Maybe I can see something.

Normally your log files are stored /Users/"yournamehere"/ProtocaseDesigner

Matt

[Ti-Paul]

I've managed to continue my project without freeze by doing small changes at a time in the face editor.

If the freeze occurs again, i'll post the debug.0.log ...