ProtocaseDesigner.com

I installed Protocase Designer on macOS. I proceeded to create a simple panel. Afterward, I change the properties, e.g., the color, and when selecting OK, it just "hangs." Sometimes I encounter this when creating a panel and modifying the dimensions, color, thickness, and radius all in one go.

I have a video of the few cases it hangs, but can't import into this forum.

Hello,

Sorry for late reply for some reason forum notifications stopped sending me emails.

You can send the video files to my email, mpyne@protocase.com, and I will have a look.

Best Regards,
Matt

Today, I installed version 6 beta, and the product is usable on macOS 12.3.1. Protocase 5, not so much. I'll proceed using Protocase 6 if that works.

Good that PD6 is working out better for you. If you have any issues let us know and we will see what we can do.

Matt

Experiencing same kind of problem : when in the face editor, it sometimes lock up waiting forever (leave it for hours before KILLING the application). Then when i re-open, major mis-alignment of the cutout/graphics and the top cover is vertical instead of horizontal...

I have to save a lot of files in order to get back a step when it occurs.

I'm on macOS Monterey 12.6.1 and Mac mini (M1, 2020).

Odd. IF you can get the debug.0.logs and send them to me I can review them. Maybe I can see something.

Normally your log files are stored /Users/"yournamehere"/ProtocaseDesigner

Matt

I've managed to continue my project without freeze by doing small changes at a time in the face editor.

If the freeze occurs again, i'll post the debug.0.log ...