Display Issue w/ Windows 10

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stonetreepc
Posts: 2
Joined: Wed May 20, 2020 1:06 pm

Display Issue w/ Windows 10

Post by stonetreepc »

Im having a major display issue with the program. It works fine for a few minutes, then suddenly breaking apart and having major UI issues. Every time I move the mouse, it gets worse. I have to exit and restart the program.

[img]https://i.imgur.com/7cCSObY.jpg[/img]
[img]https://i.imgur.com/qBtU7z9.png[/img]

Windows 10 Pro 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16 CPUs), ~3.6GHz
32768MB RAM
GeForce GTX 1060 6GB
1920 x 1080 (32 bit) (60Hz)
DirectX 12
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled

mpyne
Site Admin
Posts: 137
Joined: Mon Nov 14, 2016 11:15 am

Re: Display Issue w/ Windows 10

Post by mpyne »

Hello stonetreepc,

Sorry to hear you are having this problem. I'll try and help you. Can you send me your log file for review? You will be able to find it it in your users folder inside the ProtocaseDesigner folder. For example this is where mine is found on my machine "C:\Users\Matt Pyne\Documents\ProtocaseDesigner".

In side that folder you will see several debug logs. Send the debug.0.log and I may be able to see what is happening.

Best Regards,
Matt

stonetreepc
Posts: 2
Joined: Wed May 20, 2020 1:06 pm

Re: Display Issue w/ Windows 10

Post by stonetreepc »

Send the log file in DM:

When the issue occurs, i immediately save and quit. In this log file, the issue was first noticed after line 131 and before 132, but there's nothing in-between. The issue also occurs randomly, i can't figure out if its something im doing.

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