ProtocaseDesigner.sh will not run on Unbuntu

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Liqian
Posts: 1
Joined: Tue Jun 25, 2019 2:38 pm

ProtocaseDesigner.sh will not run on Unbuntu

Post by Liqian »

Hi, I am new to this forum. Just installed V4.8.5.4 on Xubuntu 18.04.2 LTS, 64-bit system. The installation was smooth. Had to install Java to run. I tried openjdk-8-jre and openjdk-11-jre, the error message are similar: in the error.log, it says

Error: Could not find or load main class com.protocase.designer.JDesigner
Caused by: java.lang.NoClassDefFoundError: com/protocase/smt4j/TouchApplication

When using openjdk-8, there was only the first line of error message;
When using openjdk-11, there was a very brief (~0.2s) display of the graphic interface of protocase designer.

Any idea what went wrong? How to work around?
Thanks,
Liqian

mrodden
Posts: 31
Joined: Mon Mar 05, 2018 10:18 am

Re: ProtocaseDesigner.sh will not run on Unbuntu

Post by mrodden »

Hi Liqian,

Sorry you are having issues with the latest version.

Looks like there might be a missing library in the latest installation package.

I'll look into it today, and get back to you asap.

Thanks,

Mark
Protocase Inc.
Software Developer

mrodden
Posts: 31
Joined: Mon Mar 05, 2018 10:18 am

Re: ProtocaseDesigner.sh will not run on Unbuntu

Post by mrodden »

Hi Liqian,

Sorry for the delay in getting back to you, we had some trouble pinning down the exact issue.

There is a new build that fixes the issue available at the following link.
https://www.protocasedesigner.com/RELEA ... l02.tar.gz

It will also be available on our main download page tomorrow.

Let us know if you run into any other issues, and thank you for using Designer!

Mark
Protocase Inc.
Software Developer

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