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Protocase Designer Graphic Tear
Posted: Wed Aug 08, 2018 6:51 pm
by diarra
I'm having a major issue with the graphics tearing in Protocase Designer 4.6.16. I'm using a ASUS Laptop running Win 10 64bit with an Nvidia Geforce GTX 965M video card. Has anyone else had this issue? What was the solution? See Attachment for example.
Re: Protocase Designer Graphic Tear
Posted: Thu Aug 09, 2018 1:47 pm
by Colin
Hey diarra,
would you please send us your debug log files? They can be found under /MyDocuments/ProtocaseDesigner . You can send them to
designer@protocase.com
Thanks,
Colin
Re: Protocase Designer Graphic Tear
Posted: Mon Aug 13, 2018 11:01 am
by mrodden
Diarra, have you been able to recreate the issue?
I found a couple of exceptions in your debug log that may have caused random errors in Designer.