Hello new member here,
I currently own a UE59028D Samsung 4k monitor, and upon installing Protocase Designer successfully, the UI appears at the top in extremely tiny font. I am not able to find an option in the limited settings to scale the ui. I have tried enabling/disabling DPI scaling by right clicking the program exe in windows but no luck.
, if anyone has any advice on this issue it will be much appreciated.
,thank all
4k display UI issue
Moderators: Colin, dronne, mpyne, akirk, mrodden
Re: 4k display UI issue
Hi twilly,
Currently, there is no option to change the font size. We are working on implementing this feature in our next release, which should be out within the next few weeks.
Thank you for your feedback on this issue.
Colin
Currently, there is no option to change the font size. We are working on implementing this feature in our next release, which should be out within the next few weeks.
Thank you for your feedback on this issue.
Colin
Re: 4k display UI issue
Hey twilly,
if you would like, you can test the upgrades we made to the display of Protocase Designer. Please email sales@protocase.com or marketing@protocase.com to receive a link to download our latest beta copy.
Colin
if you would like, you can test the upgrades we made to the display of Protocase Designer. Please email sales@protocase.com or marketing@protocase.com to receive a link to download our latest beta copy.
Colin
Re: 4k display UI issue
Hi,
I have the same problem and it is bearly usable. Is the feature to change the scale implemented yet?
Thanks in advance.
Billy.
I have the same problem and it is bearly usable. Is the feature to change the scale implemented yet?
Thanks in advance.
Billy.
Re: 4k display UI issue
Hi Billy,
In our latest version, 4.7, you can customize your UI in the Display settings section of the preferences.
The Large setting is recommended for 4K monitors, or by choosing custom, you can set individual aspects of the UI to your preference.
Give that a try, and let us know if that solves your issue.
Thanks,
Mark
Protocase Developer
In our latest version, 4.7, you can customize your UI in the Display settings section of the preferences.
The Large setting is recommended for 4K monitors, or by choosing custom, you can set individual aspects of the UI to your preference.
Give that a try, and let us know if that solves your issue.
Thanks,
Mark
Protocase Developer