V4.5.3 'New' menu item does nothing.

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jcassidy
Posts: 1
Joined: Wed Nov 16, 2016 1:23 pm

V4.5.3 'New' menu item does nothing.

Post by jcassidy »

I just upgraded to version 5 (reports 4.5.3 in About), and when I try to start a new design by choosing
the New item from the File menu, nothing happens. I.e. I am not presented with the new enclosure
dialog.

Would this be a but or is there something I am doing wrong?

Thanks
Jim.

Colin
Posts: 96
Joined: Tue May 17, 2011 4:10 pm

Re: V4.5.3 'New' menu item does nothing.

Post by Colin »

Hey Jim,
Could you provide the debug.0 log from your ProtocaseDesigner directory?

Feel free to email me this at cpoushay@protocase.com

Thanks,
Colin

robertor
Posts: 3
Joined: Sat Nov 26, 2016 11:35 am

Re: V4.5.3 'New' menu item does nothing.

Post by robertor »

I have the same problem.
Using OSX Sierra (10.12.1).
I cannot find this debug file...

Soofa
Posts: 1
Joined: Mon Nov 28, 2016 4:40 am

Re: V4.5.3 'New' menu item does nothing.

Post by Soofa »

Have you found it yet Robertor?
Last edited by Soofa on Fri Dec 01, 2023 6:02 pm, edited 6 times in total.

Colin
Posts: 96
Joined: Tue May 17, 2011 4:10 pm

Re: V4.5.3 'New' menu item does nothing.

Post by Colin »

Hey robertor,

the 'App Translocation' in the Mac OSX Sierra has affected our installer.

We have made a new release that should fix this problem, please download it here:
http://www.protocasedesigner.com/RELEAS ... v24,16.dmg

Colin

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