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JAVA platform SE binary has stopped working

Posted: Sun Jul 10, 2016 5:35 pm
by PatMat
Hello,
Installed program on Windows 10 (x64) and when I start program I get error message JAVA platform SE binary has stopped working.
Please help.
Thank you,
Pat

Re: JAVA platform SE binary has stopped working

Posted: Mon Jul 11, 2016 9:22 am
by dronne
Hello Pat,
This is something I've never heard of happening before. Can you give me a screenshot of your system panel in the control panel? Also, the software is either installed in c:\Program Files(x86) or in your user home directory depending on whether it was installed as an administrator. Can you look in that directory and see if there is .log file of any kind? if there is, please send it to designer@protocase.com

Sincerely,