JAVA platform SE binary has stopped working

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PatMat
Posts: 1
Joined: Sun Jul 10, 2016 5:28 pm

JAVA platform SE binary has stopped working

Post by PatMat »

Hello,
Installed program on Windows 10 (x64) and when I start program I get error message JAVA platform SE binary has stopped working.
Please help.
Thank you,
Pat

dronne
Posts: 353
Joined: Wed Nov 18, 2009 10:54 am

Re: JAVA platform SE binary has stopped working

Post by dronne »

Hello Pat,
This is something I've never heard of happening before. Can you give me a screenshot of your system panel in the control panel? Also, the software is either installed in c:\Program Files(x86) or in your user home directory depending on whether it was installed as an administrator. Can you look in that directory and see if there is .log file of any kind? if there is, please send it to designer@protocase.com

Sincerely,
--Douglas Ronne
Lead Developer

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