ProtocaseDesigner.com

I've installed Protocase Designer on 64-bit Windows 7 inside a VirtualBox virtual machine. I have Java installed. When I try to launch Protocase Designer the splash screen is shown, and then it crashes and goes away.

Hey idiompress,

can you provide your debug.0.log? (should be in documents/ProtocaseDesigner/)

Hi Colin,

I tried to upload the log as an attachment, but the extension ".log" wasn't allowed. I renamed the file debug.0.log.txt, and the extension ".txt" wasn't allowed. No matter what the filename was, the extension wasn't allowed. So here are the contents of debug.0.log:

<debug>@com.protocase.viewer.DesignerFileManager.setupLogger []
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger [===============================]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger [==== JDesigner version 4.4.8 - Sep29,14 ====]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger [== git branch d8104ef9f9d9e0c6e2c2756e7a32aad036cddbd5 ==]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger [== Start at 15-03-28 15:25 ==]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger [Os: Windows 7 arch: x86 version: 6.1]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger [Default Encoding: windows-1252]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger []
<silly>@com.protocase.viewer.DesignerFileManager.setupLogger [Converting Inches to Points using dpi: 96]
<debug>@com.protocase.viewer.DesignerFileManager.setupLogger []
<silly>@com.protocase.utils.config.readConfig [Config File conf not Found. creating new]
<minor>@com.protocase.library.PartsManager.Instance []
<minor>@com.protocase.library.PartsManager.Instance [====>>>> loading library - ignore unless you have a problem with library <<<<====]
<minor>@com.protocase.library.PartsManager.Instance [====>>>> in which case you should unsuppress warnings<<<<====]
<minor>@com.protocase.library.PartsManager.Instance []
<minor>@com.protocase.library.PartsManager.Instance []
<minor>@com.protocase.library.PartsManager.Instance [====>>>> Done Loading Library <<<<====]
<minor>@com.protocase.library.PartsManager.Instance []
<silly>@com.protocase.viewer.DesignerApplication.register [maybe old registration?]
<error>@Registration.getKey [nothing found]
<error>@Registration.getKey [nothing found]
<error>@Registration.getKey [nothing found]
<error>@Registration.getKey [nothing found]
<error>@Registration.getKey [nothing found]

Do you have 3D hardware acceleration set in your virtualbox? Because that is buggy in virtualbox, and I have only managed to get it working with that un-selected.

also, try the latest version from

http://www.protocasedesigner.com/wiki/i ... s_Released

it has fixes for several problems that exist in the currently released version, some of which may impede the functionality on a virtual machine.

Aha, that seems to be it: turning off the 3D acceleration in VirtualBox allows Protocase Designer to work. (Turning it off also turns off the Windows "aero" transparency features, which is a bit disconcerting. Such a pity.) Thanks for your help!

I am glad to hear that worked for you.

I have had better luck with the 3D acceleration in vmware player or workstation. Protocase Designer doesn't use anything particularly fancy in terms of OpenGL, so I have to think VirtualBox does not have a truly working 3D acceleration.

Sincerely,

That's useful information Douglas, thanks. Virtualization has always seemed like black magic to me. If 3D rendering is difficult and expensive for a virtual machine to get right, then I'm not surprised that VirtualBox lags behind VMware, given their business model.

Thanks again for your time on my issue.

You are welcome, we are always glad to help!