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using stand offs crashes face editor

Posted: Thu Jan 22, 2015 2:42 pm
by chambersj
When I try and place a stand-off or copy it or group them together I have to complete close down Protocase and then open it back up to get it to respond to any commands or actions. I click save on my way out and stuff show up where I left it but going un-responsive each time I touch it get pretty annoying.

I'm using version 4.4.9

Thanks,

Jeremiah

Re: using stand offs crashes face editor

Posted: Mon Feb 09, 2015 11:19 am
by Colin
Hi Jeremiah,

could you download the latest update of Protocase Designer and let us know if your problem still persists? You can download this version here: http://protocasedesigner.com/RELEASE/pr ... -Feb05.exe

If using the stand offs still causes face editor to crash, please send us your debug log (in the directory Protocase Designer is installed, enter the Protocase Designer file and find the file "debug.0.log".

Feel free to contact me with any questions at cpoushay@protocase.com

Thanks,
Colin