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Cutout Upload
Posted: Tue Oct 04, 2011 3:38 pm
by neda
How do I transfer my cutouts from ver 3.13 to ver 4.1.9?
4.1.9 does not see my project, or cutouts that I made in 3.13.
Any help would be appreciated.
Re: Cutout Upload
Posted: Thu Oct 06, 2011 8:18 am
by dronne
In Protocase Designer 4, open a file or make a new file. Edit a face, then choose the menu option Cutout Library Manager. In the File menu of the Cutout library manager choose restore library. If you exported the old library to PDL, navigate to where you stored that backup. If not, select "all files" and navigate to c:\Program Files\Protocase Designer\Cutouts (no extension). Select this and say open. All your old cutouts will be under the "Cutouts" menu item in your library manager.
Old projects should be importable as well. When you are in the main designer application, choose file->open and Protocase Designer 3 .cas files will be visible and can be opened. If you have trouble with one, please email the file to
info@protocase.com and ask for assistance.
Thank you,
Re: Cutout Upload
Posted: Mon Oct 10, 2011 1:58 pm
by neda
When I choose Restore Library a window pops up saying, "Not Yet Implemented".
Re: Cutout Upload
Posted: Tue Oct 11, 2011 5:15 am
by dronne
Try downloading the latest version then. It has been implemented now.
Re: Cutout Upload
Posted: Mon Oct 24, 2011 6:37 pm
by neda
dronne wrote:Try downloading the latest version then. It has been implemented now.
I downloaded the latest version 3 times, nothing works. My cutouts are stored in a .pdl file,
my computer can't read it, can't find it, doesn't know what to do with it.
When I open version 3. all my cutouts are magically there. I don't get it.
Also, version 4.2 still doesn't recognize my project from version 3.
Talk about a frustrating piece of software. It shouldn't be this difficult

Re: Cutout Upload
Posted: Tue Oct 25, 2011 5:52 am
by dronne
It is possible that there is a problem with a cutout in your library and in your files that is causing the imports to not work. Can you send me the files you are having trouble with? I will get them working.