can't make hole in face

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rikraf
Posts: 2
Joined: Fri May 21, 2010 3:13 pm

can't make hole in face

Post by rikraf »

Just installed your software, and have an L-shaped box. I can make holes in 5 faces, but not the bottom! On that face I get a little white dot where my mouse drag starts, a little black dot where it ends, but no hole (rectangular or round). Tried on 2 PCs, both XP Pro SP3, one pretty fast, dual core, lots of memory. File attached.

dronne
Posts: 353
Joined: Wed Nov 18, 2009 10:54 am

Re: can't make hole in face

Post by dronne »

There appears to be a bug in the software that only affects L-Shape Cases with Depth between 290mm and 320mm. They cannot place any cutouts on the bottom face. The best option for dealing with it is:
  • submit a dimensioned sketch for the cutouts on the bottom face along with your order
--Douglas Ronne
Lead Developer

rikraf
Posts: 2
Joined: Fri May 21, 2010 3:13 pm

Re: can't make hole in face

Post by rikraf »

Thanks for figuring that out- pretty weird bug. I made the case a little bigger and submitted the order.
Rick

dronne
Posts: 353
Joined: Wed Nov 18, 2009 10:54 am

Re: can't make hole in face

Post by dronne »

Thank you for bringing it to our attention! It should be dealt with in the next release but that is still a few months away.
--Douglas Ronne
Lead Developer

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