Can't run new 3.12 version

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steve88
Posts: 4
Joined: Sun Jan 17, 2010 7:47 pm

Can't run new 3.12 version

Post by steve88 »

I recently downloaded and installed the new version 3.12, and when I run the program I get a error: This application has failed to start because MSVCP71.dll was not found. So I re-downloaded, and re-installed it and ran it again and no matter how many times i try i keep getting the same message and am not able to run the program. Can anyone tell me why this may be happening?? I am running windows XP sp3 if that matters any. Thanks

dronne
Posts: 353
Joined: Wed Nov 18, 2009 10:54 am

Re: Can't run new 3.12 version

Post by dronne »

There will be a maintenance release shortly that will fix this issue. We build on windows 2000 for backwards compatibility and every once in a while this bites us as in this case. Our windows xp machines we test on had this driver. It will be included in the maintenance update. Also, you could download the driver. Search google for msvcp71.dll and download it, install it in your c:\windows\system32 directory and it should run fine.
--Douglas Ronne
Lead Developer

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