Silkscreen Logo image reversed

[csanders]

I am trying to add a logo to the top side of a u shaped enclosure. In the face editor the logo is displayed properly, but in the 3d view the image is reversed or mirrored. Should the image be mirrored in the image editing software first before importing the png file?

[dronne]

Hello, I apologize for the inconvenience. Are you using the latest version of Protocase Designer? The current version is 3.11 and was released last November. It fixed the reversing silkscreen bug to the best of our knowledge. If you are using 3.11 and are seeing this error, could you send me an email with the box and the original silkscreen for debugging? Also, if you cannot make it display correctly, when you order put a note in the file and supply the original silkscreen image file for our design team and we will make sure your silkscreen is correct.

Thank you,
--Douglas Ronne
Lead Developer