error with custom cutout

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LaserMotive
Posts: 1
Joined: Wed Jun 05, 2013 6:00 pm

error with custom cutout

Post by LaserMotive »

I've made a custom cutout for a certain power entry plug. As you can see in the attached image, the cutout breaks when I place it on my case.

Have I done something wrong, or have I discovered a bug? I used angled rectangles to form the angled corners of the cutout. Something seems to be lost in translation between the cutout editor and the case designer.
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protocase_error.jpg
protocase_error.jpg (214.08 KiB) Viewed 7435 times

dronne
Posts: 353
Joined: Wed Nov 18, 2009 10:54 am

Re: error with custom cutout

Post by dronne »

Unfortunately, I can't seem to see the attachment, however I know what you are talking about. Currently, overlapping cutouts do not render correctly in the 3D environment. We are working on this. You can still use the cutout, just be sure to double check your drawings you receive when you order.
--Douglas Ronne
Lead Developer

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