Fix for Protocase Designer on Windows

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etl17
Posts: 1
Joined: Fri Oct 25, 2024 11:45 pm

Fix for Protocase Designer on Windows

Post by etl17 »

If Protocase Designer shows the splash screen and then hangs, here is one possible solution:

Disable the Access Bridge technology in the Java configuration files. To do this, follow these steps:

- Navigate to C:\Users\<username>

- Open the file called .accessibility.properties using a standard text editor (Notepad is fine)

- Find the following lines in the config:
assistive_technologies=com.sun.java.accessibility.AccessBridge
screen_magnifier_present=true

- Add a hashmark (#) in front of theses lines

Save the file and voila! Protocase Designer now launches properly!

Best,
--Stefanos

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