Can't Launch Protocase Designer after installation?

For general Protocase Designer questions. Anything and everything about Protocase Designer except support questions.

Moderators: cduffney, akirk, mpyne, mrodden

Post Reply
MrWazzup
Posts: 1
Joined: Thu Sep 20, 2018 5:29 pm

Can't Launch Protocase Designer after installation?

Post by MrWazzup »

Can't Launch Protocase Designer after installation?
Hello All

Downloaded and Installed the latest Protocase Designer CAD application and then tried launching
it from the icon placed on my XP desktop but no luck, I received and error message instead.

The message reads, "jdesigner.exe is not a valid win32 application".
Could this mean that maybe the software I downloaded was intended for a 64x Windows OS ?
If it is then I am trying to run this software on a 32x XP OS ??

Does anyone have any idea what that means and what I can do to get the software to work on my PC?
Didn't see any mention of this error in the forum.

Cheers ! :(
Top
mrodden
Posts: 31
Joined: Mon Mar 05, 2018 10:18 am

Re: Can't Launch Protocase Designer after installation?

Post by mrodden »

Hi MrWazzup,

I'm a developer with Protocase.

Protocase Designer should work on both 32-bit and 64-bit machines.

Unfortunately we don't support XP, but a quick internet search on that error shows many possible solutions to your problem.

Sorry I couldn't be of more help, but hopefully you can find a solution to your problem, and please let us know if we can help with anything in the Designer software itself.

Regards,

Mark
Top
Post Reply

Return to “Protocase Designer General Chat / Support”