Search found 96 matches

by Colin
Tue Jan 16, 2018 4:42 pm
Forum: Protocase Designer General Chat / Support
Topic: 1U Extruded Brackets
Replies: 4
Views: 5303

Re: 1U Extruded Brackets

Hello Panometric, from our Design Services manager Christa: If you are using off the shelf brackets, you would probably need us to mill and tap holes in the sides of the extrusion. We could answer this better if we saw the brackets you were going to use. Another option would be to avoid using bracke...
by Colin
Tue Jan 16, 2018 11:22 am
Forum: Protocase Designer General Chat / Support
Topic: Relative pricing
Replies: 3
Views: 5043

Re: Relative pricing

Hi Panometric, I've received a response from our lead sales manager regarding your questions. The most accurate and easiest way to see the price difference would be to use the 'instant quote' function on each design you are considering(see documentation here: http://www.protocasedesigner.com/wiki/in...
by Colin
Fri Jan 12, 2018 10:51 am
Forum: Protocase Designer General Chat / Support
Topic: Create a STEP file
Replies: 9
Views: 13280

Re: Create a STEP file

Hey robertor, my apologies for not giving you an update sooner but we have actually implemented an STL and OBJ file export. Unfortunately, I don't think this are compatible with Inventor (we don't use Inventor internally). We are still trying to improve our IGES export. We have only confirmed it wor...
by Colin
Tue Jan 02, 2018 10:02 am
Forum: Protocase Designer General Chat / Support
Topic: Question about origin point for Sloped Top Consolet
Replies: 9
Views: 9290

Re: Question about origin point for Sloped Top Consolet

Hey dave, for your first question, no, the measurements are relative to the face you are editing. When in the 2D editor, your view is normal to that face. In your example, the face should still measure 4". Second, this is most likely an issue with our texturer and how many pixels get allocated for a...
by Colin
Tue Dec 19, 2017 1:51 pm
Forum: Protocase Designer Development Chat
Topic: Importing other CAD formats??
Replies: 7
Views: 21357

Re: Importing other CAD formats??

Hey Mobro,

we have an STL file import working that should be available in the next release. Have you found any of our templates useful to you or are you looking for something else?

Colin
by Colin
Tue Nov 28, 2017 11:06 am
Forum: Protocase Designer General Chat / Support
Topic: Question about origin point for Sloped Top Consolet
Replies: 9
Views: 9290

Re: Question about origin point for Sloped Top Consolet

awesome, glad to hear that. Feel free to post any more questions here or send them to us at designer@protocase.com
by Colin
Mon Nov 27, 2017 11:16 am
Forum: Protocase Designer General Chat / Support
Topic: Question about origin point for Sloped Top Consolet
Replies: 9
Views: 9290

Re: Question about origin point for Sloped Top Consolet

Hey dave, the origin of this enclosure located in the corner of the 'base' part, that's why it is not within the face you are looking at. That being said, the sloped angle of the face has caused the red axis to be shifted further down than it should be. Thanks for bringing this to our attention. "Al...
by Colin
Fri Nov 24, 2017 2:22 pm
Forum: Protocase Designer General Chat / Support
Topic: Question about origin point for Sloped Top Consolet
Replies: 9
Views: 9290

Re: Question about origin point for Sloped Top Consolet

Hi dave999z, the green arrows represent the origin and X-Y coordinate system of the face. The red arrows are the projection of the assembly's origin onto the face you have selected. Could you provide a picture of what you are seeing? This would help us diagnose whether what you are seeing is expecte...
by Colin
Wed Nov 15, 2017 12:34 pm
Forum: Protocase Designer General Chat / Support
Topic: Bug: Grid offset does not display properly
Replies: 1
Views: 3015

Re: Bug: Grid offset does not display properly

Hi EVSolutions,

you're right it is not working. Thank you for bringing this to our attention. We will look into it and fix it for our next release.

Thanks,
Colin
by Colin
Thu Oct 26, 2017 4:18 pm
Forum: Protocase Designer General Chat / Support
Topic: EATX
Replies: 3
Views: 4473

Re: EATX

Hi Jackson, we have a Protocase Designer Wiki that covers a lot of the features in Designer: http://www.protocasedesigner.com/wiki/index.php?title=Main_Page We do not have an area where people can upload their designs. That is a really cool idea though and something we should consider implementing. ...