Search found 139 matches
- Fri Nov 25, 2022 10:47 am
- Forum: Protocase Designer General Chat / Support
- Topic: Personal Template
- Replies: 4
- Views: 13797
Re: Personal Template
Hey Ti-Paul, Thanks for the update, it helps me understand what is happening. So if you got a PDA from our design services team they may have made a Fixed Template. Fixed Templates are normally used when an aspect of the design can't be replicated in Protocase Designer directly or easly. The unfortu...
- Thu Nov 24, 2022 12:03 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Personal Template
- Replies: 4
- Views: 13797
Re: Personal Template
Hey Ti-Paul,
I don't think there is any restriction on the parameters of person templates. I'll double-check though. I am curious, how did you make the template?
Matt
I don't think there is any restriction on the parameters of person templates. I'll double-check though. I am curious, how did you make the template?
Matt
- Thu Nov 17, 2022 12:06 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Linux version of PD on Ubuntu 22.10
- Replies: 8
- Views: 19435
Re: Linux version of PD on Ubuntu 22.10
Hello dkonigs,
I agree the linux build isn't a priority and mainly works on fresh and clean installs.
Thanks for the potential fix.
Matt
I agree the linux build isn't a priority and mainly works on fresh and clean installs.
Thanks for the potential fix.
Matt
- Mon Nov 14, 2022 1:03 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Personnal Library Item not displayed correctly
- Replies: 2
- Views: 11985
Re: Personnal Library Item not displayed correctly
Hey Ti-Paul,
Currently, imported STEP files can only be a static Component in Protocase Designer. This means it is pink and not editable. You can still add things to the component but it won't behave as it would on standard sheet metal parts in Designer. Hopefully that helps.
Thanks,
Matt
Currently, imported STEP files can only be a static Component in Protocase Designer. This means it is pink and not editable. You can still add things to the component but it won't behave as it would on standard sheet metal parts in Designer. Hopefully that helps.
Thanks,
Matt
- Wed Nov 09, 2022 11:10 am
- Forum: Protocase Designer General Chat / Support
- Topic: Paint thickness...
- Replies: 1
- Views: 10914
Re: Paint thickness...
Hello Miles, Our tolerances are on the website. Took me a little bit to find but here it is https://www.protocase.com/resources/tolerances/finishes.php#tolerances. If you go to finish tolerances and powdercoat you can see it 0.003". For graphic tolerances you can also find it on the website but it's...
- Tue Nov 08, 2022 5:04 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Protocase Designer unstable on MacOS Monterey 12.1 (21C52)
- Replies: 6
- Views: 16786
Re: Protocase Designer unstable on MacOS Monterey 12.1 (21C52)
Odd. IF you can get the debug.0.logs and send them to me I can review them. Maybe I can see something.
Normally your log files are stored /Users/"yournamehere"/ProtocaseDesigner
Matt
Normally your log files are stored /Users/"yournamehere"/ProtocaseDesigner
Matt
- Tue Nov 08, 2022 5:00 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Linux version of PD on Ubuntu 22.10
- Replies: 8
- Views: 19435
Re: Linux version of PD on Ubuntu 22.10
Hello kirbyn,
I think this is the first time I have seen this message. Similar messages on Linux were fixed by removing FreeCad from the system. Do you have FreeCad installed?
Thanks,
Matt
I think this is the first time I have seen this message. Similar messages on Linux were fixed by removing FreeCad from the system. Do you have FreeCad installed?
Thanks,
Matt
- Tue Nov 08, 2022 4:58 pm
- Forum: Protocase Designer General Chat / Support
- Topic: ProtocaseDesigner 6.0.27 unusable on Windows 10
- Replies: 3
- Views: 12597
Re: ProtocaseDesigner 6.0.27 unusable on Windows 10
Can you send the debug log when you ran the older version of PD? Might be the same issue and if so I have an other older version you can try that shouldn't have this issue.
Thanks,
Matt
Thanks,
Matt
- Thu Oct 27, 2022 9:26 am
- Forum: Protocase Designer General Chat / Support
- Topic: Graphic / Text
- Replies: 2
- Views: 11991
Re: Graphic / Text
Hello,
We have limited text tools. You can however use the align and distribute tools. Probably best to make to 2 text objects and use the align and distribute tools.
guide: https://www.protocasedesigner.com/wiki/ ... ng_objects
Thanks,
Matt
We have limited text tools. You can however use the align and distribute tools. Probably best to make to 2 text objects and use the align and distribute tools.
guide: https://www.protocasedesigner.com/wiki/ ... ng_objects
Thanks,
Matt
- Thu Oct 27, 2022 9:12 am
- Forum: Protocase Designer General Chat / Support
- Topic: ProtocaseDesigner 6.0.27 unusable on Windows 10
- Replies: 3
- Views: 12597
Re: ProtocaseDesigner 6.0.27 unusable on Windows 10
Hello, We have had a few reports over the years of this. Unfortunately, no good workaround was found. Trying an older version is an option. https://www.protocasedesigner.com/RELEASE/release-copy/protocaseDesigner.exe May I ask you if you have any audio or video software installed? One theory is the ...