Search found 31 matches

by mrodden
Mon Dec 17, 2018 12:04 pm
Forum: Protocase Designer General Chat / Support
Topic: Just a want of mine or anyone else???
Replies: 7
Views: 6854

Re: Just a want of mine or anyone else???

Hi Edward, Currently Designer can only export STEP files, but we are working on being able to import them as well. Hopefully this will be included in a new version of Designer soon. If you would like to have someone on the design team convert it over for you or work with you to make any changes you ...
by mrodden
Mon Dec 17, 2018 9:40 am
Forum: Protocase Designer General Chat / Support
Topic: 4k display UI issue
Replies: 4
Views: 5474

Re: 4k display UI issue

Hi Billy, In our latest version, 4.7, you can customize your UI in the Display settings section of the preferences. The Large setting is recommended for 4K monitors, or by choosing custom, you can set individual aspects of the UI to your preference. Give that a try, and let us know if that solves yo...
by mrodden
Wed Dec 12, 2018 10:23 am
Forum: Protocase Designer General Chat / Support
Topic: Just a want of mine or anyone else???
Replies: 7
Views: 6854

Re: Just a want of mine or anyone else???

Hi Edward,

I created a 100mm X 63.5mm cutout, which is the correct spec for the SFX PSU according to what I found on several websites.

PM me your email address, and I'll send you the file so you can add it to your library.

Thanks,

Mark
Protocase Developer
by mrodden
Tue Dec 11, 2018 10:03 am
Forum: Protocase Designer General Chat / Support
Topic: Just a want of mine or anyone else???
Replies: 7
Views: 6854

Re: Just a want of mine or anyone else???

Hi Edward,

Sure, that'd be great.

Mark
Protocase Developer
by mrodden
Mon Dec 10, 2018 10:15 am
Forum: Protocase Designer General Chat / Support
Topic: Just a want of mine or anyone else???
Replies: 7
Views: 6854

Re: Just a want of mine or anyone else???

Hi Edward, Unfortunately, we don't currently have an STX PSU cutout in the library. You can create your own cutouts, and add them to your personal library to be placed into your design. https://www.protocasedesigner.com/wiki/index.php?title=Cutout_Library Or alternatively, you can submit them to our...
by mrodden
Mon Nov 19, 2018 9:46 am
Forum: Protocase Designer General Chat / Support
Topic: Alignment Issue in Consolet
Replies: 3
Views: 4543

Re: Alignment Issue in Consolet

Hi Luke, Thanks for the feedback. Looks like the alignment is working correctly on the front of the enclosure, but reversed on the rear. We'll get that fixed up as soon as we can. The delay in updating the objects has been identified previously, we're working on fixing that up too. Thanks for lettin...
by mrodden
Mon Nov 12, 2018 4:52 pm
Forum: Protocase Designer General Chat / Support
Topic: A 2 slot element q???
Replies: 1
Views: 2946

Re: A 2 slot element q???

Hi Edward78,

After a quick look at the element q, you should be able to design a similar case in our free software, Protocase Designer. Check it out here - http://www.protocasedesigner.com

Thanks!
by mrodden
Fri Sep 21, 2018 10:55 am
Forum: Protocase Designer General Chat / Support
Topic: Can't Launch Protocase Designer after installation?
Replies: 1
Views: 3405

Re: Can't Launch Protocase Designer after installation?

Hi MrWazzup, I'm a developer with Protocase. Protocase Designer should work on both 32-bit and 64-bit machines. Unfortunately we don't support XP, but a quick internet search on that error shows many possible solutions to your problem. Sorry I couldn't be of more help, but hopefully you can find a s...
by mrodden
Mon Aug 13, 2018 11:01 am
Forum: Protocase Designer General Chat / Support
Topic: Protocase Designer Graphic Tear
Replies: 2
Views: 4531

Re: Protocase Designer Graphic Tear

Diarra, have you been able to recreate the issue?

I found a couple of exceptions in your debug log that may have caused random errors in Designer.
by mrodden
Thu Jun 07, 2018 2:39 pm
Forum: Protocase Designer General Chat / Support
Topic: Version 4.6.15 Can't select graphic or font color
Replies: 3
Views: 4987

Re: Version 4.6.15 Can't select graphic or font color

Hi Hesson,

Unfortunately, no, the issue required a code change to fix, so it can't be fixed in the 4.6.15 version.

Please download the latest version to resolve this issue.

Thanks,

Mark