Search found 346 matches

by dronne
Thu Mar 25, 2010 10:34 am
Forum: Protocase Designer General Chat / Support
Topic: Silkscreen on Back Appears on Front of my case
Replies: 0
Views: 3165

Silkscreen on Back Appears on Front of my case

There are some conditions under which the silkscreen on the back of the case appears on the front in error. This will not affect your order! These are the conditions under which it is known to occur: Silkscreen the front and back of a box edit the front remove the silkscreen import the silkscreen ba...
by dronne
Wed Mar 24, 2010 10:27 am
Forum: Protocase Designer General Chat / Support
Topic: My Cutout Won't Place!
Replies: 2
Views: 3347

My Cutout Won't Place!

If you have a cutout that won't place even though it seems to be in a valid location, chances are it has overlapping contours in it. In the current release (3.12e) there will also be a warning in the status bar saying "Invalid Cutout Placement". Check the contours of the cutout to make sure none ove...
by dronne
Wed Mar 24, 2010 10:25 am
Forum: Protocase Designer General Chat / Support
Topic: need to place hole/cutout in interference region
Replies: 3
Views: 3918

Re: need to place hole/cutout in interference region

After a conversation with one of our mechanical engineers, this is what I learned: How far from a bend you can place a cutout depends on the material and its thickness. So if you want a cutout close to the edge, it can usually be done but we can't in the current Designer predict with accuracy whethe...
by dronne
Thu Mar 18, 2010 2:45 pm
Forum: Protocase Designer General Chat / Support
Topic: Protocase Designer 3.12 Features
Replies: 0
Views: 3198

Protocase Designer 3.12 Features

New in Protocase Designer 3.12 Redo/ Undo Stability Improvements Usability Improvements in Cutout Editor Online Cutout Library!!! backup/ restore of Personal Cutout Library http://forum.protocase.com/viewtopic.php?f=8&t=156 Import/ Export of cutouts Import of cutouts from dxf files Improved Silkscr...
by dronne
Thu Mar 18, 2010 2:09 pm
Forum: Protocase Designer General Chat / Support
Topic: Online Cutout Library
Replies: 0
Views: 2927

Online Cutout Library

We have a new Online Cutout Library! A repository of pre-made cutouts that you can freely download from. You can contribute cutouts as well (they will be verified before appearing). Please visit the library from time to time as we are committed to adding to it regularly. To reach the library, either...
by dronne
Thu Mar 18, 2010 1:47 pm
Forum: Protocase Designer General Chat / Support
Topic: Running Protocase Designer with Administrator Privileges
Replies: 1
Views: 6237

Running Protocase Designer with Administrator Privileges

Previous versions of protocase designer needed administrative privileges to run. Now, they are only needed to install. If you have to operate as a limited user on your computer, here are the steps: Download the latest version of Protocase Designer (released today, Thursday the 18th of March 2010) Ri...
by dronne
Mon Mar 15, 2010 3:44 pm
Forum: Protocase Designer General Chat / Support
Topic: My Case Disappeared!
Replies: 0
Views: 2765

My Case Disappeared!

On some computers the case will occasionally disappear. There is nothing wrong with the case - simply save, close, and re-open. This is an OpenGL error and is a result of buggy firmware or software.
by dronne
Mon Mar 15, 2010 10:51 am
Forum: Protocase Designer General Chat / Support
Topic: Restrictions on placement of self clinching fasteners
Replies: 0
Views: 2753

Restrictions on placement of self clinching fasteners

Self Clinching Fasteners cannot be placed too close to an edge. This includes cutouts that you place on your box. However, there is not a single distance rule that works - every part has its own restrictions. If there is any doubt about a part - say it is close to a cutout - contact sales@protocase....
by dronne
Mon Mar 08, 2010 11:58 am
Forum: Protocase Designer General Chat / Support
Topic: How do I make a silkscreen?
Replies: 1
Views: 2575

Re: How do I make a silkscreen?

As of Protocase Designer 3.12 transparency is now supported in silkscreens so the preferred method of saving is as a 32 bit *.png rather than a 24 bit. 24 bit will still work but results will be better with 32 bit.
by dronne
Mon Mar 08, 2010 10:38 am
Forum: Protocase Designer Development Chat
Topic: How do we make Protocase Designer better?
Replies: 37
Views: 99253

Re: How do we make Protocase Designer better?

Exporting views is an excellent idea. I'll keep that in mind. Showing the handles or their shadows in the face editor is also a great idea. Would you think it needs to show the circles where it attaches or the entire handle?