Search found 138 matches

by mpyne
Wed Sep 08, 2021 1:52 pm
Forum: Protocase Designer General Chat / Support
Topic: Linux: Protocase Designer will not start.
Replies: 0
Views: 19632

Linux: Protocase Designer will not start.

Hello Everyone, If you see "==== exception ====com.jogamp.opengl.GLExceptionProfile GL4bc is not available on X11GraphicsDevice" in your debug.0.log please try the following steps.(Debug log is usually located at /home/'username'/ProtocaseDesigner/') 1.) Make sure opengl and graphics card libraries ...
by mpyne
Tue Aug 31, 2021 10:05 am
Forum: Protocase Designer General Chat / Support
Topic: issues with Mini USB cutout
Replies: 7
Views: 7544

Re: issues with Mini USB cutout

Hello Cristi,

I was able to reproduce the issue.

I think something is messing up with grouped cutouts and this design check. It's certainly a bug.

Thanks for let me know,
Matt
by mpyne
Mon Aug 30, 2021 10:04 am
Forum: Protocase Designer General Chat / Support
Topic: what is the thickness of the painting ?
Replies: 1
Views: 3579

Re: what is the thickness of the painting ?

Hey Cristi,

I was told powder coats add around 0.003" - 0.005".

Hopefully that helps.

Thanks,
Matt
by mpyne
Mon Aug 30, 2021 9:58 am
Forum: Protocase Designer General Chat / Support
Topic: issues with Mini USB cutout
Replies: 7
Views: 7544

Re: issues with Mini USB cutout

Hello Cristi,

I tried to reproduce no warning pop up when placing a library cutout on an exclusion and wasn't able to reproduce the it.

Maybe it is a particular cutout in the library. Can you tell me which you tried?

Thanks,
Matt
by mpyne
Mon Aug 23, 2021 9:22 am
Forum: Protocase Designer General Chat / Support
Topic: issues with Mini USB cutout
Replies: 7
Views: 7544

Re: issues with Mini USB cutout

Hello Cristi,

This cutout is now on the online library so maybe something got undone when that happened.

Updated the online version of cutout so all you need to do is go to your Library Manager find the cutout and click the Download button.

Thanks for the let me know.
Matt
by mpyne
Wed Aug 18, 2021 1:10 pm
Forum: Protocase Designer General Chat / Support
Topic: Mac Version 5.6.6 Not Working
Replies: 0
Views: 19795

Mac Version 5.6.6 Not Working

Hello guys,

The Mac version was missing several files it needs to run. It appears only fresh installation where effected. If you are unable run Protocase Designer on Mac please try redownloading and installing and you should be good.

Thanks,
Matt
by mpyne
Wed Aug 18, 2021 1:09 pm
Forum: Protocase Designer General Chat / Support
Topic: Releases
Replies: 3
Views: 18850

Re: Releases

Hello Guys, Recently we release 5.6.6. The Mac version was missing several files it needs to run. It appears only fresh installation where effected. If you are unable run Protocase Designer on Mac please try redownloading and installing and you should be good. Other than the fresh Mac installations ...
by mpyne
Fri Jul 16, 2021 11:13 am
Forum: Protocase Designer General Chat / Support
Topic: Hammond enclosure templates
Replies: 1
Views: 3761

Re: Hammond enclosure templates

Hello Jeff, We are planning to do Hammond enclosures relatively soon. As long as everything goes smoothly Hammond enclosures should be released around December or potentially January. With Hammond enclosures we need some ability to do machining features in Protocase Designer so it's going to be an i...
by mpyne
Wed Jun 23, 2021 4:26 pm
Forum: Protocase Designer General Chat / Support
Topic: Protocase Designer 5.1.0 hangs on Fresh Ubuntu 20.04
Replies: 14
Views: 14036

Re: Protocase Designer 5.1.0 hangs on Fresh Ubuntu 20.04

Hello trungdok, We just made an update to the Linux build. This build has a fix for ubuntu 20.04 and should work. Try the latest version and if you don't mind I would like to know if it works or not. :) Here is the download. https://www.protocasedesigner.com/download/download-confirm.php?format=5 An...
by mpyne
Mon May 31, 2021 9:47 am
Forum: Protocase Designer Development Chat
Topic: Text Justification would be really useful.
Replies: 3
Views: 15184

Re: Text Justification would be really useful.

Hello Chris,

I think this is cool idea. We added this to our development plan for the future.

It's cool how ideas from our users help us develop the software. :)

Thanks,
Matt