ProtocaseDesigner.com

Hello Kanheng,

Sorry to hear you are having issues.

Can you send me your debug.0.log file. Normally this can be found in your user directory in side ProtocaseDesigner folder.

Let me know if you need help finding it and whether you are using Windows, Linux or Mac.

Matt

Hello Everyone, If you see "==== exception ====com.jogamp.opengl.GLExceptionProfile GL4bc is not available on X11GraphicsDevice" in your debug.0.log please try the following steps.(Debug log is usually located at /home/'username'/ProtocaseDesigner/') 1.) Make sure opengl and graphics card libraries ...

Hello Cristi,

I was able to reproduce the issue.

I think something is messing up with grouped cutouts and this design check. It's certainly a bug.

Thanks for let me know,
Matt

Hey Cristi,

I was told powder coats add around 0.003" - 0.005".

Hopefully that helps.

Thanks,
Matt

Hello Cristi,

I tried to reproduce no warning pop up when placing a library cutout on an exclusion and wasn't able to reproduce the it.

Maybe it is a particular cutout in the library. Can you tell me which you tried?

Thanks,
Matt

Hello Cristi,

This cutout is now on the online library so maybe something got undone when that happened.

Updated the online version of cutout so all you need to do is go to your Library Manager find the cutout and click the Download button.

Thanks for the let me know.
Matt

Hello guys,

The Mac version was missing several files it needs to run. It appears only fresh installation where effected. If you are unable run Protocase Designer on Mac please try redownloading and installing and you should be good.

Thanks,
Matt

Hello Guys, Recently we release 5.6.6. The Mac version was missing several files it needs to run. It appears only fresh installation where effected. If you are unable run Protocase Designer on Mac please try redownloading and installing and you should be good. Other than the fresh Mac installations ...

Hello Jeff, We are planning to do Hammond enclosures relatively soon. As long as everything goes smoothly Hammond enclosures should be released around December or potentially January. With Hammond enclosures we need some ability to do machining features in Protocase Designer so it's going to be an i...

Hello trungdok, We just made an update to the Linux build. This build has a fix for ubuntu 20.04 and should work. Try the latest version and if you don't mind I would like to know if it works or not. :) Here is the download. https://www.protocasedesigner.com/download/download-confirm.php?format=5 An...