Search found 96 matches
- Mon Oct 23, 2017 9:24 am
- Forum: Protocase Designer General Chat / Support
- Topic: 5 sided nested in a bigger 5 sided
- Replies: 1
- Views: 3191
Re: 5 sided nested in a bigger 5 sided
Hi JBalb, you can accomplish this by using the 'sub-assembly' tool. Here are directions on how to use this tool (the directions mention using a bracket as a sub-assembly, but you can use any enclosure): http://www.protocasedesigner.com/wiki/index.php?title=Face_Editor#Creating_and_adding_a_bracket_o...
- Fri Oct 20, 2017 10:20 am
- Forum: Protocase Designer General Chat / Support
- Topic: EATX
- Replies: 3
- Views: 4532
Re: EATX
Hi jaxnz,
unfortunately we do not have an EATX template. You could either use the ATX layout and add a note to your design stating you want this layout extended for an EATX board. Or you could create the layout yourself using the tools in the face editor.
Colin
unfortunately we do not have an EATX template. You could either use the ATX layout and add a note to your design stating you want this layout extended for an EATX board. Or you could create the layout yourself using the tools in the face editor.
Colin
- Thu Oct 12, 2017 12:47 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Question regarding flush self clinching nut/additional plate
- Replies: 1
- Views: 2963
Re: Question regarding flush self clinching nut/additional plate
Hey alext, The rendering for these flush nuts is incorrect. You are right in that they should not be protruding from either side. After consulting with our engineering department, they have two suggestions for you. If you want the plate to make contact with the chassis, go with a self clinching stud...
- Wed Sep 13, 2017 12:23 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Export Graphics Template
- Replies: 1
- Views: 2571
Re: Export Graphics Template
Hey vlsinfo,
Sorry for the inconvenience of this issue. Could you please upload or email us (at designer@protocase.com) the file you are working with?
Thanks,
Colin
Sorry for the inconvenience of this issue. Could you please upload or email us (at designer@protocase.com) the file you are working with?
Thanks,
Colin
- Wed Sep 13, 2017 12:20 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Protocase Designer 4.6.10 issues
- Replies: 4
- Views: 6631
Re: Protocase Designer 4.6.10 issues
Hey JRiggles, We definitely want to help get these issues sorted out. Could you please attempt to recreate both these issues and then send us the debug.* logs in the ProtocaseDesigner directory (usually found under /Documents/ProtocaseDesigner). With the information in these logs we should be able t...
- Tue Aug 29, 2017 11:51 am
- Forum: Protocase Designer General Chat / Support
- Topic: Personal Library
- Replies: 2
- Views: 3250
Re: Personal Library
Hey vlsinfo,
I just tried to recreate this on our current development version but it seems to be fixed so this may just be a bug in our 4.5.2 version. Thank you for your feedback.
We have a release planned to launch very soon.
Colin
I just tried to recreate this on our current development version but it seems to be fixed so this may just be a bug in our 4.5.2 version. Thank you for your feedback.
We have a release planned to launch very soon.
Colin
- Tue Jul 18, 2017 12:34 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Create a STEP file
- Replies: 9
- Views: 13534
Re: Create a STEP file
Hey Robertor,
we are still evaluating our priorites. We will update you when we have a better idea.
Thanks,
Colin
we are still evaluating our priorites. We will update you when we have a better idea.
Thanks,
Colin
- Thu Jun 29, 2017 11:46 am
- Forum: Protocase Designer General Chat / Support
- Topic: "ProtocaseDesigner" is damaged and can't be opened.
- Replies: 1
- Views: 2618
Re: "ProtocaseDesigner" is damaged and can't be opened.
Hey federicohyo, The way to solve this issue is to change the security settings in Gatekeeper to 'allow apps downloaded from mac store and identified developers'. On some installations of Protocase Designer this may need to be 'allow apps downloaded from anywhere'. Since you are running Sierra, you ...
- Thu Jun 29, 2017 11:42 am
- Forum: Protocase Designer General Chat / Support
- Topic: Mac Installation Issue "Protocase Designer is damaged"
- Replies: 2
- Views: 19530
Mac Installation Issue "Protocase Designer is damaged"
Hi everyone, due to the Gatekeeper security settings in Mac OSX, you may see this message when you are installing Protocase Designer. The good news is, the file isn't actually damaged and can be installed after doing the following steps. 1) If you are running a version older than OSX Sierra, skip to...
- Mon Jun 12, 2017 12:58 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Cutout Properties
- Replies: 1
- Views: 2510
Re: Cutout Properties
Hello trindt,
you should be able to right click on the cutout in the face editor and select 'properties'.
This properties window should accommodate the lengthy name better.
Colin
you should be able to right click on the cutout in the face editor and select 'properties'.
This properties window should accommodate the lengthy name better.
Colin