ProtocaseDesigner.com

Hello, We do not use drill bits, we use a laser. We recommend you use a hole that is about .05" larger diameter than the largest your screw would need (for paint). So a web page like http://www.engineersedge.com/screw_threads_chart.htm is very useful in determining what those sizes are. If you do ne...

Hello, The measurement tool was created for our internal use, then we decided it was useful enough to include in designer. We will make it obey the user's preferences at some point, but for now if you need metric measurements, the distance tool will give you those (just not in a nice graphical forma...

I can see how this happens, we should be able to fix it. It only saves if there is a change that can be undone - that is how we detect that there is something to save. For now, if you add a circle or something to your cutout, then it will be able to save, then you can delete that cutout and save aga...

Hello, I believe I already spoke with you via email, but just in case: If you visit http://www.protocasedesigner.com/wiki/index.php/Knowledgebase_-_Software_Fixes_Released you will see a new version from friday, August 21st that fixes this issue. If you still have any troubles after installing this ...

Hello Eric, I am sorry this feature isn't quite working right for you. Could you submit a question via the Help->ask a question interface in designer? This will provide me with your file and debugging information which will assist me in fixing this issue. I am not able to recreate the issue with the...

Hello,

I believe I have found the problem,
We were not handling the possible different character sets when saving the Autosave. Could you try the version at

http://www.protocasedesigner.com/RELEAS ... l28,15.exe?

Thank you!

Hello, and sorry I took so long to respond. If you are still having this problem, I need to know the exact steps you went through to re-create it. So what template you were using, what you added to a face, etc. Also, if you can send me the debug.0.log from your Documents\ProtocaseDesigner\ directory...

Hello Jonathan,
Thank you again, I have found the source of this and fixed it, it will be released today and listed at

http://www.protocasedesigner.com/wiki/i ... s_Released

Thanks again!

Hello Jonathan, This one is interesting... We are using Java.awt.GeneralPath internally for our objects that are made up of segments. We simply call the getBounds2D() of this Java object, so this error is internal to Java.awt so we will have to make our own bounding algorithms to fix this. We probab...

Hello Jonathan,
This one might take us a bit to solve, in fact an elliptical arc segment will not intersect with another ellipse, elliptical arc segment, circle, or circular segment.

Thank you,