Search found 138 matches

by mpyne
Thu Feb 18, 2021 11:35 am
Forum: Protocase Designer General Chat / Support
Topic: Performance issues
Replies: 3
Views: 3844

Re: Performance issues

Hello sands329,

If moving and rotating in the 3D editor is sluggish I would say it most likely a graphics card issue. I can't really be certain. If you can provide the specs for your machines it may help. Anyway best bet is to look into upgrading graphics card.

Matt
by mpyne
Fri Feb 12, 2021 1:19 pm
Forum: Protocase Designer General Chat / Support
Topic: Unable to accurately scale SVG graphics in PD.
Replies: 4
Views: 13000

Re: Unable to accurately scale SVG graphics in PD.

ah. Looks like it normalizes to 1:1 ... for some reason but that is wrong. Will get a bug fix in to keep the proper aspect ratio. 8-)

Matt
by mpyne
Fri Feb 12, 2021 12:37 pm
Forum: Protocase Designer General Chat / Support
Topic: Unable to accurately scale SVG graphics in PD.
Replies: 4
Views: 13000

Re: Unable to accurately scale SVG graphics in PD.

Hey Chris,

The aspect ratio not coming in not correctly and is a bug if it is happening.

Good point it would be good to have a tool were you can change the scale exactly. I'll add this for a future feature.

Thanks,
Matt
by mpyne
Tue Feb 09, 2021 2:16 pm
Forum: Protocase Designer Development Chat
Topic: Transparent 3D objects?
Replies: 8
Views: 20570

Re: Transparent 3D objects?

Ah I see what you did. The outline detail only works on components attached to "Other" faces. You component was attached to the rear but placed from the other side. I'll have to think about this but yea it would be nice to see the outline on the other side in this case for sure. Not sure when we wil...
by mpyne
Tue Feb 09, 2021 12:07 pm
Forum: Protocase Designer Development Chat
Topic: Transparent 3D objects?
Replies: 8
Views: 20570

Re: Transparent 3D objects?

Huh. Looks like something is not working :oops: Maybe you can send the component file for me to test? You can send it to my email if it's confidential. mpyne@protocase.com Any way this is what you should see. component visibility2.PNG Basically an outline of your component should be shown in the fac...
by mpyne
Tue Feb 09, 2021 9:14 am
Forum: Protocase Designer Development Chat
Topic: Transparent 3D objects?
Replies: 8
Views: 20570

Re: Transparent 3D objects?

Try the component outline detail slider. Circled in this picture.

component visibility.png
component visibility.png (249.83 KiB) Viewed 20557 times
by mpyne
Mon Feb 08, 2021 3:21 pm
Forum: Protocase Designer Development Chat
Topic: No unique identifiable info on the Instant Quote
Replies: 1
Views: 10071

Re: No unique identifiable info on the Instant Quote

Hi Chris,

Good point. I'll bring this up to sales and see if we can do something.

Thanks,
Matt
by mpyne
Mon Feb 08, 2021 3:19 pm
Forum: Protocase Designer Development Chat
Topic: Inconsistent Mouse Pan
Replies: 1
Views: 9934

Re: Inconsistent Mouse Pan

Hello Chris,

I see what you mean. Currently we have no option to do this. Am thinking the best thing is to add a preference setting to change the 2D editor to pan with the right mouse button drag.

Matt
by mpyne
Mon Feb 08, 2021 3:14 pm
Forum: Protocase Designer Development Chat
Topic: Transparent 3D objects?
Replies: 8
Views: 20570

Re: Transparent 3D objects?

Hello Chris,

Can you include a picture of what you are seeing. Am not 100% clear on what is happening.

Thanks,
Matt
by mpyne
Mon Feb 08, 2021 3:09 pm
Forum: Protocase Designer Development Chat
Topic: Default snap behaviour.
Replies: 3
Views: 11374

Re: Default snap behaviour.

Fixed should be going out in version 5.5

Matt