Search found 138 matches

by mpyne
Mon Jun 08, 2020 11:11 am
Forum: Protocase Designer General Chat / Support
Topic: issues with Mini USB cutout
Replies: 7
Views: 7261

Re: issues with Mini USB cutout

Hello secarica, yep I see the issue. We are planning to have a new build out this month with fixes the library. In the meantime I can send you fixed version of the cutout and just add it to your personal library to use. Can you PM me so we can figure out how you want me to send it to you. I was thin...
by mpyne
Mon May 25, 2020 8:32 am
Forum: Protocase Designer General Chat / Support
Topic: Display Issue w/ Windows 10
Replies: 2
Views: 3429

Re: Display Issue w/ Windows 10

Hello stonetreepc, Sorry to hear you are having this problem. I'll try and help you. Can you send me your log file for review? You will be able to find it it in your users folder inside the ProtocaseDesigner folder. For example this is where mine is found on my machine "C:\Users\Matt Pyne\Documents\...
by mpyne
Fri May 15, 2020 1:06 pm
Forum: Protocase Designer General Chat / Support
Topic: 1U Rackmount Default exclusion areas,
Replies: 1
Views: 3145

Re: 1U Rackmount Default exclusion areas,

Hello Chris,

No this is not right. What it is suppose to represent, and exclude users from potentially interfering with, is the flange behind the front panel. I will but this in your support system to have it fixed.

Let me know if you have any other questions. :)

Matt
by mpyne
Wed May 06, 2020 9:27 am
Forum: Protocase Designer General Chat / Support
Topic: Printing From Face Editor
Replies: 4
Views: 4991

Re: Printing From Face Editor

Hi nprior,

We just made a release with a fix for this. Please go to https://www.protocasedesigner.com/download/ and download and install.

:D

Matt
by mpyne
Tue May 05, 2020 10:34 am
Forum: Protocase Designer General Chat / Support
Topic: Printing From Face Editor
Replies: 4
Views: 4991

Re: Printing From Face Editor

Hey nprior,

Thank you for finding this and we will be releasing a fix. I'll let you know.

Matt
by mpyne
Tue May 05, 2020 10:28 am
Forum: Protocase Designer General Chat / Support
Topic: Can't run PD 4.9.7 under WinXP
Replies: 1
Views: 2934

Re: Can't run PD 4.9.7 under WinXP

Hello aero,

There are Win32 and Win64 versions of WinXP. About 2 years ago we decided to drop support for Win32 versions of windows. Right now we aren't planning on building Win32 versions but I'll look into for you.

Matt
by mpyne
Tue May 05, 2020 10:25 am
Forum: Protocase Designer General Chat / Support
Topic: Dimension font size and settings
Replies: 2
Views: 3461

Re: Dimension font size and settings

Hey Steve, I was playing around with the dimension tool to see if I could give you some help. To be honest It seemed to work fairly good in my case. It may help if you can give more details on what exactly you were working on? You can send me your file and i'll try it out and get back to you. Some b...
by mpyne
Tue May 05, 2020 9:47 am
Forum: Protocase Designer General Chat / Support
Topic: Test
Replies: 1
Views: 2804

Re: Test

sdoyle, your posting is working. We have a delay between making a post and seeing it live do to spam.
by mpyne
Mon Mar 30, 2020 2:30 pm
Forum: Protocase Designer General Chat / Support
Topic: linux launch error log
Replies: 1
Views: 3837

Re: linux launch error log

Hey Greyltc,

Am wondering what version of mesa you have and what video card and driver you are using?

Matt
by mpyne
Mon Mar 23, 2020 11:59 am
Forum: Protocase Designer General Chat / Support
Topic: Crashes on startup on Ubuntu 18.04.3 LTS
Replies: 7
Views: 6599

Re: Crashes on startup on Ubuntu 18.04.3 LTS

Hello apparentlymart, Great to hear you got it mostly working. I will look into snap and see if we can use it or if we can update our current build process. I'am thinking about the Cutout Library issue. Is this just with your Userlibrary or with the MainLibrary? I see screws in your picture and that...