Search found 138 matches

by mpyne
Thu Jul 09, 2020 9:44 am
Forum: Protocase Designer General Chat / Support
Topic: Protocase Designer 5.1.0 hangs on Fresh Ubuntu 20.04
Replies: 14
Views: 13471

Re: Protocase Designer 5.1.0 hangs on Fresh Ubuntu 20.04

Interesting. Maybe something happened in JOGL. We recently updated to support MAC.

I'll keep looking into it in the meantime.

Thanks for the heads up by the way.

Matt
by mpyne
Tue Jul 07, 2020 11:22 am
Forum: Protocase Designer General Chat / Support
Topic: Protocase Designer 5.1.0 hangs on Fresh Ubuntu 20.04
Replies: 14
Views: 13471

Re: Protocase Designer 5.1.0 hangs on Fresh Ubuntu 20.04

Hello kevinkga,

This looks a like a graphic driver issue. From a quick google search it says if you upgrade Mesa it may fix it.

Matt
by mpyne
Mon Jul 06, 2020 9:48 am
Forum: Protocase Designer General Chat / Support
Topic: Mac Installation Issue "Protocase Designer is damaged"
Replies: 2
Views: 16408

Re: Mac Installation Issue "Protocase Designer is damaged"

Are there any plans to sign the code in the future, to avoid this issue? See: https://docs.oracle.com/javase/7/docs/technotes/guides/jweb/packagingAppsForMac.html We have recently went through notarization process for Protocase Designer. Protocase Designer should install better but it's hard to kno...
by mpyne
Mon Jun 29, 2020 12:02 pm
Forum: Protocase Designer General Chat / Support
Topic: D-Hole Entered Properties
Replies: 1
Views: 2753

Re: D-Hole Entered Properties

Hello tegtmeyerm,

Not to my knowledge. It is a good suggestion to add for future releases. Other than doing out the math I don't really help full information.

Thanks for the feed back and I'll add this into your system to look into for future releases but I can't say when we will get to it.

Matt
by mpyne
Thu Jun 25, 2020 9:54 am
Forum: Protocase Designer General Chat / Support
Topic: Printing From Face Editor
Replies: 4
Views: 4991

Re: Printing From Face Editor

Ah. Good catch.

Yea I don't think we intended to have this actually work from the Library Manager but it is a good suggestion. Am not sure when we will work on this but I'll let you know if we make any changes.

Thanks
by mpyne
Thu Jun 25, 2020 9:51 am
Forum: Protocase Designer General Chat / Support
Topic: Adding Rack Ears to 2U Extruded Aluminum Enclosure
Replies: 1
Views: 2692

Re: Adding Rack Ears to 2U Extruded Aluminum Enclosure

Hello tegtmeyerm, Protocase Designer doesn't have this ability yet. Sorry. It is great thing to add to the software in the future. Personally I didn't even know this was something we promote and am the lead developer. Haha. Short story is sometimes our manufacturing capabilities exceed what Protocas...
by mpyne
Tue Jun 23, 2020 10:01 am
Forum: Protocase Designer General Chat / Support
Topic: specifying the default fixing screws from the design stage ?
Replies: 3
Views: 4505

Re: specifying the default fixing screws from the design stage ?

Sorry, I swear I replied to this all ready. I looked at your pictures and cool enclosure and I see what you mean. For your question, "If so, where or when can one change the case screw positions " To update the screw positions in the Protocase Designer file we will need get designer services team to...
by mpyne
Tue Jun 16, 2020 12:24 pm
Forum: Protocase Designer General Chat / Support
Topic: Can't run PD 4.9.7 under WinXP
Replies: 1
Views: 3050

Re: Can't run PD 4.9.7 under WinXP

Our minimum requirement has been updated. Officially we no longer support WinXP. Our minimum version of windows is now Windows 7. Please feel free to let me know if you need any more help.
by mpyne
Mon Jun 15, 2020 11:56 am
Forum: Protocase Designer General Chat / Support
Topic: specifying the default fixing screws from the design stage ?
Replies: 3
Views: 4505

Re: specifying the default fixing screws from the design stage ?

Hello Cristi, Am not sure what exactly you mean. The screw positions for fastening the cover to the chassis is not editable by regular users but our EDS can adjust these if you let them know. Normally our templated designs have a "good" placement of screws and because of that the idea is you don't h...
by mpyne
Mon Jun 08, 2020 11:26 am
Forum: Protocase Designer General Chat / Support
Topic: what means "Has Seam Welds" ?
Replies: 1
Views: 2982

Re: what means "Has Seam Welds" ?

Hello again secarica, What Has Seam Welds means is if your enclosure requires extra support for the design to be manufactured it will add seam welds to do. For example the 5-Sided Enclosure will require welds from the left to base sheet metal parts to keep the box nice and square. We have tack, spot...