Hello dkonigs,
I agree the linux build isn't a priority and mainly works on fresh and clean installs.
Thanks for the potential fix.
Matt
Search found 137 matches
- Thu Nov 17, 2022 12:06 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Linux version of PD on Ubuntu 22.10
- Replies: 8
- Views: 14968
- Mon Nov 14, 2022 1:03 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Personnal Library Item not displayed correctly
- Replies: 2
- Views: 8889
Re: Personnal Library Item not displayed correctly
Hey Ti-Paul,
Currently, imported STEP files can only be a static Component in Protocase Designer. This means it is pink and not editable. You can still add things to the component but it won't behave as it would on standard sheet metal parts in Designer. Hopefully that helps.
Thanks,
Matt
Currently, imported STEP files can only be a static Component in Protocase Designer. This means it is pink and not editable. You can still add things to the component but it won't behave as it would on standard sheet metal parts in Designer. Hopefully that helps.
Thanks,
Matt
- Wed Nov 09, 2022 11:10 am
- Forum: Protocase Designer General Chat / Support
- Topic: Paint thickness...
- Replies: 1
- Views: 7830
Re: Paint thickness...
Hello Miles, Our tolerances are on the website. Took me a little bit to find but here it is https://www.protocase.com/resources/tolerances/finishes.php#tolerances. If you go to finish tolerances and powdercoat you can see it 0.003". For graphic tolerances you can also find it on the website but it's...
- Tue Nov 08, 2022 5:04 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Protocase Designer unstable on MacOS Monterey 12.1 (21C52)
- Replies: 6
- Views: 12651
Re: Protocase Designer unstable on MacOS Monterey 12.1 (21C52)
Odd. IF you can get the debug.0.logs and send them to me I can review them. Maybe I can see something.
Normally your log files are stored /Users/"yournamehere"/ProtocaseDesigner
Matt
Normally your log files are stored /Users/"yournamehere"/ProtocaseDesigner
Matt
- Tue Nov 08, 2022 5:00 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Linux version of PD on Ubuntu 22.10
- Replies: 8
- Views: 14968
Re: Linux version of PD on Ubuntu 22.10
Hello kirbyn,
I think this is the first time I have seen this message. Similar messages on Linux were fixed by removing FreeCad from the system. Do you have FreeCad installed?
Thanks,
Matt
I think this is the first time I have seen this message. Similar messages on Linux were fixed by removing FreeCad from the system. Do you have FreeCad installed?
Thanks,
Matt
- Tue Nov 08, 2022 4:58 pm
- Forum: Protocase Designer General Chat / Support
- Topic: ProtocaseDesigner 6.0.27 unusable on Windows 10
- Replies: 3
- Views: 9343
Re: ProtocaseDesigner 6.0.27 unusable on Windows 10
Can you send the debug log when you ran the older version of PD? Might be the same issue and if so I have an other older version you can try that shouldn't have this issue.
Thanks,
Matt
Thanks,
Matt
- Thu Oct 27, 2022 9:26 am
- Forum: Protocase Designer General Chat / Support
- Topic: Graphic / Text
- Replies: 2
- Views: 8818
Re: Graphic / Text
Hello,
We have limited text tools. You can however use the align and distribute tools. Probably best to make to 2 text objects and use the align and distribute tools.
guide: https://www.protocasedesigner.com/wiki/ ... ng_objects
Thanks,
Matt
We have limited text tools. You can however use the align and distribute tools. Probably best to make to 2 text objects and use the align and distribute tools.
guide: https://www.protocasedesigner.com/wiki/ ... ng_objects
Thanks,
Matt
- Thu Oct 27, 2022 9:12 am
- Forum: Protocase Designer General Chat / Support
- Topic: ProtocaseDesigner 6.0.27 unusable on Windows 10
- Replies: 3
- Views: 9343
Re: ProtocaseDesigner 6.0.27 unusable on Windows 10
Hello, We have had a few reports over the years of this. Unfortunately, no good workaround was found. Trying an older version is an option. https://www.protocasedesigner.com/RELEASE/release-copy/protocaseDesigner.exe May I ask you if you have any audio or video software installed? One theory is the ...
- Thu Oct 13, 2022 9:18 am
- Forum: Protocase Designer General Chat / Support
- Topic: Can't create design in 6.0.27
- Replies: 1
- Views: 7879
Re: Can't create design in 6.0.27
Hello Burczyk, This is because one of Protocase Designers' libraries didn't load correctly. On Linux this sometimes happens because of shared libraries with other software such as FreeCad. Windows we have had a small handle of users report a similar issue but have not found a reason. For Mac users, ...
- Mon Sep 19, 2022 2:21 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Major bug in 6.022 (for Windows)
- Replies: 5
- Views: 10607
Re: Major bug in 6.022 (for Windows)
Hello Sharx,
The ability to modify the z offset for components even in a group would be helpful and I think we did have it in version 5.
We have talked internally about adding a IO/etc cutouts that would follow components. Defiantly would be handy. Maybe a future feature release.
Matt
The ability to modify the z offset for components even in a group would be helpful and I think we did have it in version 5.
We have talked internally about adding a IO/etc cutouts that would follow components. Defiantly would be handy. Maybe a future feature release.
Matt