Search found 3 matches

by Kanheng
Fri Sep 17, 2021 4:43 am
Forum: Protocase Designer General Chat / Support
Topic: Failed to load files from version 5.2.5 in version 5.6
Replies: 5
Views: 4568

Re: Failed to load files from version 5.2.5 in version 5.6

Hi Matt,

Thanks for your reply.

After installing the latest Microsoft VC++ runtime, the issue is still there. However, I downloaded the latest version 5.7, and install it on another computer. It works.

So I can do the design using the PC that works with the software.

Kanheng
by Kanheng
Thu Sep 16, 2021 3:41 am
Forum: Protocase Designer General Chat / Support
Topic: Failed to load files from version 5.2.5 in version 5.6
Replies: 5
Views: 4568

Re: Failed to load files from version 5.2.5 in version 5.6

Hi, Matt Thanks for your reply. Please see the debug.0.log file below. <debug>@com.protocase.files.LoggerFiles.setupLogger [] <debug>@com.protocase.files.LoggerFiles.setupLogger [===============================] <debug>@com.protocase.files.LoggerFiles.setupLogger [==== JDesigner version 5.6.6.2 - Ju...
by Kanheng
Sun Sep 12, 2021 12:11 pm
Forum: Protocase Designer General Chat / Support
Topic: Failed to load files from version 5.2.5 in version 5.6
Replies: 5
Views: 4568

Failed to load files from version 5.2.5 in version 5.6

I have several files created using Protocase Designer 5.2.5. I recently update the software to version 5.6. However, these files can not be loaded with ERROR messages 'java.lang.UnsatisfiedLinkError: 'long org.jcae.opencascade.jni.OccJavaJNI.new_BRepBuilderAPI_MakeWire__SWIG_0()''. Any solutions? Th...