Hi Secariaca,
I'll have to check with IT to see if I can download your files before I can look at them.
But minimum metal thickness just means somewhere the cutout is less than 1/2 metal thickness. Maybe there is a bug but if this is the cause you won't get charged.
Best Regards
Matt
Search found 137 matches
- Tue Mar 19, 2024 8:47 am
- Forum: Protocase Designer General Chat / Support
- Topic: Cutout warning with no apparent reason
- Replies: 1
- Views: 985
- Tue Mar 19, 2024 8:44 am
- Forum: Protocase Designer General Chat / Support
- Topic: Software Tutorial
- Replies: 1
- Views: 3265
Re: Software Tutorial
Hello padox,
We have tutorials for Protocase Designer you can use. https://www.protocasedesigner.com/resources/
See if this helps and if you need any more assistance reach out.
Matt
We have tutorials for Protocase Designer you can use. https://www.protocasedesigner.com/resources/
See if this helps and if you need any more assistance reach out.
Matt
- Wed Nov 01, 2023 8:51 am
- Forum: Protocase Designer General Chat / Support
- Topic: Export face as figure
- Replies: 1
- Views: 11924
Re: Export face as figure
Hello,
I think you are looking for the Export/Import Graphics template. Open the face editor and go to IMPORT/EXPORT section and click the drop down and choose Export Graphic Template then click go. It should save a PNG of the current face.
Best Regards,
Matt
I think you are looking for the Export/Import Graphics template. Open the face editor and go to IMPORT/EXPORT section and click the drop down and choose Export Graphic Template then click go. It should save a PNG of the current face.
Best Regards,
Matt
- Tue Sep 19, 2023 9:03 am
- Forum: Protocase Designer Development Chat
- Topic: Metric concealed-head standoff rendering issue
- Replies: 3
- Views: 17101
Re: Metric concealed-head standoff rendering issue
Hello concealed head fasteners come with a pocket. In Protocase Designer we are flagging all designs with pockets so our manufacturing team will know. If the warning/error is about thickness maybe there is a bug but if just says pockets are present it should be fine.
- Tue Sep 19, 2023 8:59 am
- Forum: Protocase Designer General Chat / Support
- Topic: How to create circular cutout with straight sides
- Replies: 1
- Views: 6897
Re: How to create circular cutout with straight sides
Hello,
You can use the trim tool with rectangle and circles to achieve this.
Matt
You can use the trim tool with rectangle and circles to achieve this.
Matt
- Tue May 09, 2023 10:38 am
- Forum: Protocase Designer General Chat / Support
- Topic: How do I get a dimensioned drawing of my custon Extruded Aluminum case
- Replies: 3
- Views: 18773
Re: How do I get a dimensioned drawing of my custon Extruded Aluminum case
There is no measure option in the 3D.
Matt
Matt
- Tue May 09, 2023 10:37 am
- Forum: Protocase Designer General Chat / Support
- Topic: Protocase Designer 6 tie-mount fasteners
- Replies: 1
- Views: 8217
Re: Protocase Designer 6 tie-mount fasteners
Hello sands,
Protocase Designer doesn't have tie-mount fasteners in its library. For now, you can add an exclusion or cutout with a note saying what tie-mount fastener you want to use, and our Engineering team will make the approvers updates.
Regards,
Matt
Protocase Designer doesn't have tie-mount fasteners in its library. For now, you can add an exclusion or cutout with a note saying what tie-mount fastener you want to use, and our Engineering team will make the approvers updates.
Regards,
Matt
- Wed Mar 29, 2023 12:40 pm
- Forum: Protocase Designer General Chat / Support
- Topic: How do I get a dimensioned drawing of my custon Extruded Aluminum case
- Replies: 3
- Views: 18773
Re: How do I get a dimensioned drawing of my custon Extruded Aluminum case
Hey aaron,
We don't have much in terms of creating PDF drawings in Designer. We can export it to 3d Step file that can be loaded in most other CAD software. Maybe that is an option to what you want to do.
Matt
We don't have much in terms of creating PDF drawings in Designer. We can export it to 3d Step file that can be loaded in most other CAD software. Maybe that is an option to what you want to do.
Matt
- Mon Mar 13, 2023 1:12 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Mac OSX version stuck at 6.0.36 ?
- Replies: 3
- Views: 10235
Re: Mac OSX version stuck at 6.0.36 ?
Release Mac OSX build 6.0.52 today. Matt
- Mon Mar 13, 2023 10:15 am
- Forum: Protocase Designer General Chat / Support
- Topic: Mac OSX version stuck at 6.0.36 ?
- Replies: 3
- Views: 10235
Re: Mac OSX version stuck at 6.0.36 ?
Hey Ti-Paul, Mac build does take a bit more effort than the others so I tend not to do it all the time. Totally my fault and something am working on improving. A lot of it comes down to the requirements Apple puts on developers. I will get a mac to build out shortly. Your designs and everything are ...