Search found 141 matches
- Fri May 31, 2024 8:35 am
- Forum: Protocase Designer General Chat / Support
- Topic: Grid offset does not work
- Replies: 2
- Views: 7319
Re: Grid offset does not work
Sorry for the delay. The fix should be coming. I'll update you when it is out.
- Fri May 31, 2024 8:16 am
- Forum: Protocase Designer General Chat / Support
- Topic: Question about brackets
- Replies: 2
- Views: 14
Re: Question about brackets
Hi, Are you able to provide sketch of the bracket? I might be able to suggest something. In PD you can add a sub-assembly of a bracket and when attaching it to a face you specify the method of attachment(fasteners, welding, other). https://www.protocasedesigner.com/wiki/index.php?title=Face_Editor#C...
- Mon May 13, 2024 8:22 am
- Forum: Protocase Designer General Chat / Support
- Topic: filter box design
- Replies: 1
- Views: 1738
Re: filter box design
Hello,
Maybe Off the shelf enclosure with gasket cover might work. If that doesn't look right I think you should reach out directly to our design services team. Am sure there is an option.
Regards,
Matt
Maybe Off the shelf enclosure with gasket cover might work. If that doesn't look right I think you should reach out directly to our design services team. Am sure there is an option.
Regards,
Matt
- Mon Apr 22, 2024 9:47 am
- Forum: Protocase Designer General Chat / Support
- Topic: reversing the mouse wheel direction for zoom ?
- Replies: 2
- Views: 804
Re: reversing the mouse wheel direction for zoom ?
Hi Secarica,
See if you can turn on/off the zoom to mouse setting and if that helps. It doesn't change the zoom direction(prefrences->editor settings) by the looks of it but might help a little. We'll have to add setting to reverse the zoom direction.
See if you can turn on/off the zoom to mouse setting and if that helps. It doesn't change the zoom direction(prefrences->editor settings) by the looks of it but might help a little. We'll have to add setting to reverse the zoom direction.
- Tue Mar 19, 2024 8:47 am
- Forum: Protocase Designer General Chat / Support
- Topic: Cutout warning with no apparent reason
- Replies: 1
- Views: 7942
Re: Cutout warning with no apparent reason
Hi Secariaca,
I'll have to check with IT to see if I can download your files before I can look at them.
But minimum metal thickness just means somewhere the cutout is less than 1/2 metal thickness. Maybe there is a bug but if this is the cause you won't get charged.
Best Regards
Matt
I'll have to check with IT to see if I can download your files before I can look at them.
But minimum metal thickness just means somewhere the cutout is less than 1/2 metal thickness. Maybe there is a bug but if this is the cause you won't get charged.
Best Regards
Matt
- Tue Mar 19, 2024 8:44 am
- Forum: Protocase Designer General Chat / Support
- Topic: Software Tutorial
- Replies: 1
- Views: 6991
Re: Software Tutorial
Hello padox,
We have tutorials for Protocase Designer you can use. https://www.protocasedesigner.com/resources/
See if this helps and if you need any more assistance reach out.
Matt
We have tutorials for Protocase Designer you can use. https://www.protocasedesigner.com/resources/
See if this helps and if you need any more assistance reach out.
Matt
- Wed Nov 01, 2023 8:51 am
- Forum: Protocase Designer General Chat / Support
- Topic: Export face as figure
- Replies: 1
- Views: 15204
Re: Export face as figure
Hello,
I think you are looking for the Export/Import Graphics template. Open the face editor and go to IMPORT/EXPORT section and click the drop down and choose Export Graphic Template then click go. It should save a PNG of the current face.
Best Regards,
Matt
I think you are looking for the Export/Import Graphics template. Open the face editor and go to IMPORT/EXPORT section and click the drop down and choose Export Graphic Template then click go. It should save a PNG of the current face.
Best Regards,
Matt
- Tue Sep 19, 2023 9:03 am
- Forum: Protocase Designer Development Chat
- Topic: Metric concealed-head standoff rendering issue
- Replies: 3
- Views: 21614
Re: Metric concealed-head standoff rendering issue
Hello concealed head fasteners come with a pocket. In Protocase Designer we are flagging all designs with pockets so our manufacturing team will know. If the warning/error is about thickness maybe there is a bug but if just says pockets are present it should be fine.
- Tue Sep 19, 2023 8:59 am
- Forum: Protocase Designer General Chat / Support
- Topic: How to create circular cutout with straight sides
- Replies: 1
- Views: 10166
Re: How to create circular cutout with straight sides
Hello,
You can use the trim tool with rectangle and circles to achieve this.
Matt
You can use the trim tool with rectangle and circles to achieve this.
Matt
- Tue May 09, 2023 10:38 am
- Forum: Protocase Designer General Chat / Support
- Topic: How do I get a dimensioned drawing of my custon Extruded Aluminum case
- Replies: 3
- Views: 23183
Re: How do I get a dimensioned drawing of my custon Extruded Aluminum case
There is no measure option in the 3D.
Matt
Matt