Search found 103 matches
- Mon Jul 04, 2022 9:24 am
- Forum: Protocase Designer General Chat / Support
- Topic: [PD 6] Pantone Color Chooser
- Replies: 1
- Views: 49
Re: [PD 6] Pantone Color Chooser
Hello dallaskbaker, I think some of the nick names changed for our silkscreens and that is probably why you don't see the pantone code. I'll get a ticket added to get this worked on. What am think is add it to the tooltip that pops up under the color when you hover. Unfortunately that will require a...
- Mon Jul 04, 2022 8:48 am
- Forum: Protocase Designer General Chat / Support
- Topic: Rack server design guideline?
- Replies: 1
- Views: 19
Re: Rack server design guideline?
Hello Raymond,
Here is a some information on our rackmount template. We follow the normal height, width, and depths of rackmounts so that they fit in a server rack. https://www.protocase.com/products/elec ... kmount.php
Let me know if you need any thing else.
Best Regards,
Matt
Here is a some information on our rackmount template. We follow the normal height, width, and depths of rackmounts so that they fit in a server rack. https://www.protocase.com/products/elec ... kmount.php
Let me know if you need any thing else.

Best Regards,
Matt
- Wed May 18, 2022 9:35 am
- Forum: Protocase Designer General Chat / Support
- Topic: Protocase Designer unstable on MacOS Monterey 12.1 (21C52)
- Replies: 3
- Views: 788
Re: Protocase Designer unstable on MacOS Monterey 12.1 (21C52)
Good that PD6 is working out better for you. If you have any issues let us know and we will see what we can do.
Matt
Matt
- Fri Apr 22, 2022 10:51 am
- Forum: Protocase Designer General Chat / Support
- Topic: Instant Quote and Purchasing
- Replies: 1
- Views: 509
Re: Instant Quote and Purchasing
Hello Joel, First I would try instant quoting again because maybe it was just network issue. If the issue persists I wonder if has to do with network file wall settings. Users that work behind a Proxy can have this issue. The suggested fix is explained here and look at item 8. https://www.protocased...
- Wed Apr 06, 2022 9:34 am
- Forum: Protocase Designer Development Chat
- Topic: Template Request - Rackmount ATX
- Replies: 2
- Views: 385
Re: Template Request - Rackmount ATX
Hello Zain, I started writing this reply yesterday and forget to complete it. Currently we do not have a Rackmount ATX enclosure. We just haven't seen any demand for it. But you can add a ATX pem layout and cutouts from the library. Maybe that is good enough. Let me know if you need more help. Matt
- Mon Apr 04, 2022 10:27 am
- Forum: Protocase Designer General Chat / Support
- Topic: This is a templated face, and cannot be edited.
- Replies: 3
- Views: 688
Re: This is a templated face, and cannot be edited.
Hello Zain,
Some faces are not editable due to manufacturing reasons. However in this case I think it's fine. I have set the particular face you are wanting to edit as editable. Attached is the file.
Matt Best Regards,
Some faces are not editable due to manufacturing reasons. However in this case I think it's fine. I have set the particular face you are wanting to edit as editable. Attached is the file.
Matt Best Regards,
- Thu Feb 10, 2022 11:32 am
- Forum: Protocase Designer General Chat / Support
- Topic: Protocase Designer unstable on MacOS Monterey 12.1 (21C52)
- Replies: 3
- Views: 788
Re: Protocase Designer unstable on MacOS Monterey 12.1 (21C52)
Hello,
Sorry for late reply for some reason forum notifications stopped sending me emails.
You can send the video files to my email, mpyne@protocase.com, and I will have a look.
Best Regards,
Matt
Sorry for late reply for some reason forum notifications stopped sending me emails.

You can send the video files to my email, mpyne@protocase.com, and I will have a look.
Best Regards,
Matt
- Thu Feb 10, 2022 11:30 am
- Forum: Protocase Designer General Chat / Support
- Topic: Automating Designs
- Replies: 1
- Views: 819
Re: Automating Designs
Hello, It's a possible feature in the future for sure. Honestly we have been thinking about just didn't hear a need for it yet. Under the hood everything in Protocase Designer is parameterized we just don't have tools for doing it the UI. Well other than the properties panel but that only allows to ...
- Tue Jan 25, 2022 12:56 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Protocase Designer Hangs
- Replies: 2
- Views: 863
Re: Protocase Designer Hangs
Hey Sandy, Sorry to hear Protocase Designer is not running for you. Currently linux support is minimal. We now Ubuntu 18+ works with some caveats. One caveat is if freecad is installed. Since freecad uses the same dependencies as Protocase Designer there can be a version miss match in some of the li...
- Fri Dec 17, 2021 12:17 pm
- Forum: Protocase Designer General Chat / Support
- Topic: A longer case like this how much $$?
- Replies: 2
- Views: 3647
Re: A longer case like this how much $$?
Hello Edward, So I talked to a guy from the engineering team. It doesn't sound simple and their might be some compromises that need to be made. Am thinking the best thing is to contact EDS directly. You might get a better answer that way. Here is our contact page. https://www.protocase.com/contact/ ...