Search found 101 matches

by mpyne
Wed May 18, 2022 9:35 am
Forum: Protocase Designer General Chat / Support
Topic: Protocase Designer unstable on MacOS Monterey 12.1 (21C52)
Replies: 3
Views: 739

Re: Protocase Designer unstable on MacOS Monterey 12.1 (21C52)

Good that PD6 is working out better for you. If you have any issues let us know and we will see what we can do.

Matt
by mpyne
Fri Apr 22, 2022 10:51 am
Forum: Protocase Designer General Chat / Support
Topic: Instant Quote and Purchasing
Replies: 1
Views: 465

Re: Instant Quote and Purchasing

Hello Joel, First I would try instant quoting again because maybe it was just network issue. If the issue persists I wonder if has to do with network file wall settings. Users that work behind a Proxy can have this issue. The suggested fix is explained here and look at item 8. https://www.protocased...
by mpyne
Wed Apr 06, 2022 9:34 am
Forum: Protocase Designer Development Chat
Topic: Template Request - Rackmount ATX
Replies: 2
Views: 320

Re: Template Request - Rackmount ATX

Hello Zain, I started writing this reply yesterday and forget to complete it. Currently we do not have a Rackmount ATX enclosure. We just haven't seen any demand for it. But you can add a ATX pem layout and cutouts from the library. Maybe that is good enough. Let me know if you need more help. Matt
by mpyne
Mon Apr 04, 2022 10:27 am
Forum: Protocase Designer General Chat / Support
Topic: This is a templated face, and cannot be edited.
Replies: 3
Views: 643

Re: This is a templated face, and cannot be edited.

Hello Zain,

Some faces are not editable due to manufacturing reasons. However in this case I think it's fine. I have set the particular face you are wanting to edit as editable. Attached is the file.

Matt
24x20x8.75 Case - Black.zip
Updated Computer Enclosure Unlocked Front Flange
(1.45 MiB) Downloaded 24 times
Best Regards,
by mpyne
Thu Feb 10, 2022 11:32 am
Forum: Protocase Designer General Chat / Support
Topic: Protocase Designer unstable on MacOS Monterey 12.1 (21C52)
Replies: 3
Views: 739

Re: Protocase Designer unstable on MacOS Monterey 12.1 (21C52)

Hello,

Sorry for late reply for some reason forum notifications stopped sending me emails. :?

You can send the video files to my email, mpyne@protocase.com, and I will have a look.

Best Regards,
Matt
by mpyne
Thu Feb 10, 2022 11:30 am
Forum: Protocase Designer General Chat / Support
Topic: Automating Designs
Replies: 1
Views: 773

Re: Automating Designs

Hello, It's a possible feature in the future for sure. Honestly we have been thinking about just didn't hear a need for it yet. Under the hood everything in Protocase Designer is parameterized we just don't have tools for doing it the UI. Well other than the properties panel but that only allows to ...
by mpyne
Tue Jan 25, 2022 12:56 pm
Forum: Protocase Designer General Chat / Support
Topic: Protocase Designer Hangs
Replies: 2
Views: 813

Re: Protocase Designer Hangs

Hey Sandy, Sorry to hear Protocase Designer is not running for you. Currently linux support is minimal. We now Ubuntu 18+ works with some caveats. One caveat is if freecad is installed. Since freecad uses the same dependencies as Protocase Designer there can be a version miss match in some of the li...
by mpyne
Fri Dec 17, 2021 12:17 pm
Forum: Protocase Designer General Chat / Support
Topic: A longer case like this how much $$?
Replies: 2
Views: 3572

Re: A longer case like this how much $$?

Hello Edward, So I talked to a guy from the engineering team. It doesn't sound simple and their might be some compromises that need to be made. Am thinking the best thing is to contact EDS directly. You might get a better answer that way. Here is our contact page. https://www.protocase.com/contact/ ...
by mpyne
Wed Dec 15, 2021 12:52 pm
Forum: Protocase Designer General Chat / Support
Topic: I want.
Replies: 1
Views: 960

Re: I want.

Hello Edward,

With a bit of creativity you might be able to get something like this in Protocase Designer.

In Protocase Designers library we have common cutouts for USB and some audio IO you can use.

Best Regards,
Matt
by mpyne
Wed Dec 15, 2021 12:49 pm
Forum: Protocase Designer General Chat / Support
Topic: A longer case like this how much $$?
Replies: 2
Views: 3572

Re: A longer case like this how much $$?

Hello Edward,

Am not really sure. I have asked our EDS to see if they have had any experience in something like this. I'll get back to you when I know more.

Best Regards,
Matt