Search found 14 matches

by DavidH
Mon Sep 08, 2014 1:57 pm
Forum: Protocase Designer General Chat / Support
Topic: Edit enclosure properties - Dimensions
Replies: 3
Views: 4351

Re: Edit enclosure properties - Dimensions

Hey, I don't think that you will need to start again. Can you please download this version of designer and try resizing your enclosure in it? http://protocasedesigner.com/RELEASE/protocaseDesigner-4.4.6.exe Please, let me know if you have any issues, you can email me directly at david.hines.01@gmail...
by DavidH
Fri Jun 13, 2014 12:26 pm
Forum: Protocase Designer General Chat / Support
Topic: Panel size restriction
Replies: 1
Views: 2803

Re: Panel size restriction

Hey, Thanks for you question!

We can manufacture up to 4' x 8'. Thanks for letting us know that the template is out of date. The next version will have the template restriction changed.

Thank you,

David H
by DavidH
Thu Jun 12, 2014 5:16 pm
Forum: Protocase Designer General Chat / Support
Topic: New Countersink feature
Replies: 6
Views: 6504

Re: New Countersink feature

Hey Doug, Sorry it took me so long to get back to you. This forum's updates don't seem to be working. Thank you so much for your help, I have created an exclusion zone(keep-out) on countersinks and straightened things up so now the outer ring will be the width of the outer diameter(I was using the w...
by DavidH
Fri Jun 06, 2014 2:25 pm
Forum: Protocase Designer General Chat / Support
Topic: Side of Countersink holes not taken into account
Replies: 1
Views: 2266

Re: Side of Countersink holes not taken into account

Hey,

Thank you for letting us know! What version of designer are you on? I will put this into our bug tracker.

David H
by DavidH
Fri Jun 06, 2014 2:23 pm
Forum: Protocase Designer General Chat / Support
Topic: Missing F-632-1 PEM
Replies: 1
Views: 2376

Re: Missing F-632-1 PEM

Hey Doug,

Under the 6-32 section, it should be listed there. If it is crossed out it means your material is too thin for it. The option should still be there though. Can you send me your debug log and the file you are working on so I can sort this out?

Thanks,

DavidH
by DavidH
Fri Jun 06, 2014 2:15 pm
Forum: Protocase Designer General Chat / Support
Topic: Problem importing silkscreen bitmap
Replies: 3
Views: 4568

Re: Problem importing silkscreen bitmap

Hey,

Can you send me over your debug.0.log and perhaps the file you are trying to attach, along with the file you are trying to attach it to? How recent is your Protocase Designer version?

Thanks,

David H
by DavidH
Wed May 21, 2014 11:01 am
Forum: Protocase Designer General Chat / Support
Topic: Vent or airflow...
Replies: 4
Views: 4149

Re: Vent or airflow...

We've created a tutorial that guides you through the process of
creating and duplicating cutouts to create a vent. See "Creating
Custom Vents" on
http://www.protocasedesigner.com/wiki/i ... /Tutorials for the link
to this and other useful guides.
by DavidH
Fri May 16, 2014 4:51 pm
Forum: Protocase Designer General Chat / Support
Topic: New Countersink feature
Replies: 6
Views: 6504

Re: New Countersink feature

Thanks for sending me this Doug, I will take a look into it. I will let you know as soon as I have this sorted.

Could I get your email so that I can let you know?

Also, could you attach the file as well so that I can load it up in my protocase designer and take a look?
by DavidH
Fri May 16, 2014 12:05 am
Forum: Protocase Designer General Chat / Support
Topic: New Countersink feature
Replies: 6
Views: 6504

Re: New Countersink feature

I don't know if I accidently messaged you instead of posting but I swear I replied to this days ago. It may have not gone through, if not, my apologies, and if this is a double reply then it is at least there for people in the future. The outer circle is the outer diameter of the end of the screw yo...
by DavidH
Mon May 05, 2014 2:20 pm
Forum: Protocase Designer Development Chat
Topic: Unable to delete layer...
Replies: 10
Views: 29639

Re: Unable to delete layer...

Hey Starion,

Here is a link to the fixed version, thank you again for all your help and you patience.

http://www.protocasedesigner.com/RELEAS ... -May05.zip

David H