Hey hwhale,
that is a very good suggestion. I'll put this into our development queue and hopefully get it out to you in our next release!
Thanks,
Colin
Search found 96 matches
- Mon Mar 25, 2019 9:25 am
- Forum: Protocase Designer Development Chat
- Topic: Preference setting - always open "edit face" maximized
- Replies: 1
- Views: 15738
- Thu Nov 08, 2018 12:35 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Cannot change metal type
- Replies: 1
- Views: 3094
Re: Cannot change metal type
Hey jm314159, we apologize for the issue you encountered. Could you please send us your PDA file along with the debug logs (these are found in the directory in which Designer is installed)? We can be reached at designer@protocase.com If you are not already, please upgrade to our latest version of De...
- Thu Nov 08, 2018 12:33 pm
- Forum: Protocase Designer General Chat / Support
- Topic: How to make a bend?
- Replies: 1
- Views: 3082
Re: How to make a bend?
Hey LightStriker,
Designer currently does not have the capability to add/remove bends right now. If you would like a bend added or removed, you can pass the information onto the sales rep handling your order or add it as a note in designer.
Colin
Designer currently does not have the capability to add/remove bends right now. If you would like a bend added or removed, you can pass the information onto the sales rep handling your order or add it as a note in designer.
Colin
- Wed Oct 10, 2018 1:10 pm
- Forum: Protocase Designer Development Chat
- Topic: "L-Shape with Base Mounts" enclosure Issue
- Replies: 1
- Views: 14434
Re: "L-Shape with Base Mounts" enclosure Issue
Hi Louis, you're right, it seems like the cover has extra screws which does not have a corresponding pem on the base. This is a flaw in the model and I can tell you it won't be manufactured this way. As you stated, the 'depth' parameter does not represent the depth of the base, but it is used to cal...
- Thu Aug 09, 2018 1:47 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Protocase Designer Graphic Tear
- Replies: 2
- Views: 4479
Re: Protocase Designer Graphic Tear
Hey diarra,
would you please send us your debug log files? They can be found under /MyDocuments/ProtocaseDesigner . You can send them to designer@protocase.com
Thanks,
Colin
would you please send us your debug log files? They can be found under /MyDocuments/ProtocaseDesigner . You can send them to designer@protocase.com
Thanks,
Colin
- Mon Jul 30, 2018 10:27 am
- Forum: Protocase Designer Development Chat
- Topic: Importing other CAD formats??
- Replies: 7
- Views: 25917
Re: Importing other CAD formats??
Hi Julia,
thanks for your feedback on different CAD file formats. We are happy to let you know the next release of Designer will include the ability to export STEP (and iges) files. Designer also will have the ability to import these file types but the models will not be able to be edited.
Colin
thanks for your feedback on different CAD file formats. We are happy to let you know the next release of Designer will include the ability to export STEP (and iges) files. Designer also will have the ability to import these file types but the models will not be able to be edited.
Colin
- Mon Jun 25, 2018 1:57 pm
- Forum: Protocase Designer Development Chat
- Topic: Face Designer Zoom wheel always zooms in
- Replies: 5
- Views: 21593
Re: Face Designer Zoom wheel always zooms in
Hi Gus,
Would you also mind trying to recreate this issue, and then send us the debug.0 log (found in the Procase Designer directory). This will be helpful for us to solve the issue.
Colin
Would you also mind trying to recreate this issue, and then send us the debug.0 log (found in the Procase Designer directory). This will be helpful for us to solve the issue.
Colin
- Tue May 01, 2018 10:08 am
- Forum: Protocase Designer General Chat / Support
- Topic: Push changes made in cutout library to design
- Replies: 1
- Views: 3526
Re: Push changes made in cutout library to design
Hello jmadrigal2,
Designer does not current have this ability. With the way cutouts are placed now, they lose their reference to the library items.
We think you have a good idea though, and will add it to our list of planned features/improvements.
Thank you,
Colin
Designer does not current have this ability. With the way cutouts are placed now, they lose their reference to the library items.
We think you have a good idea though, and will add it to our list of planned features/improvements.
Thank you,
Colin
- Fri Apr 27, 2018 12:40 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Version 4.6.15 Can't select graphic or font color
- Replies: 3
- Views: 4912
Re: Version 4.6.15 Can't select graphic or font color
Hello Lon, I looked into it and it seems that the issue you mentioned is a bug on the 4.6.15 version. The good news is, it is fixed on our 4.6.16 release. Please download it from here to fix your issue: https://www.protocasedesigner.com/download/ Thanks for your feedback and feel free to reach us di...
- Tue Mar 13, 2018 2:12 pm
- Forum: Protocase Designer General Chat / Support
- Topic: Designer crashes just after start up
- Replies: 1
- Views: 3423
Re: Designer crashes just after start up
Hi jordan,
would you mind sending us your debug.0 log file to help us troubleshoot this issue? You can attached it here, or send it to us at designer@protocase.com
Thanks,
Colin
would you mind sending us your debug.0 log file to help us troubleshoot this issue? You can attached it here, or send it to us at designer@protocase.com
Thanks,
Colin