Search found 5 matches

by akirk
Tue Aug 18, 2020 2:21 pm
Forum: Protocase Designer General Chat / Support
Topic: Making the Element Q a 2 slotter?
Replies: 4
Views: 3271

Re: Making the Element Q a 2 slotter?

Hi edward78,

Some of the features on that panel are milled, and would not be achievable in PD.
We would be able to still quote it out for you.
If you could send me an email at pledrew@protocase.com, I can get you in contact with your account manager.

-PhiL
by akirk
Mon Aug 17, 2020 9:02 am
Forum: Protocase Designer General Chat / Support
Topic: Making the Element Q a 2 slotter?
Replies: 4
Views: 3271

Re: Making the Element Q a 2 slotter?

Hi edward78,

I was unable to view the link you had sent.
Could you repost the link?

-PhiL
by akirk
Wed Aug 05, 2020 8:24 am
Forum: Protocase Designer General Chat / Support
Topic: Can't Edit library
Replies: 1
Views: 2001

Re: Can't Edit library

Hi Robert,
From our email conversation yesterday, this is an issue being looked at by our programmers.
In the meantime you are still able to make any changes to a cutout on the face editor and re-save it to the Library.

Cheers,
PhiL
by akirk
Thu May 31, 2012 11:26 am
Forum: Protocase Designer General Chat / Support
Topic: Crash
Replies: 1
Views: 2257

Re: Crash

Hi There, I was wondering if I could get a little bit for information from you. Do you happen to know the BlueScreen stop code that was given? This usually appears towards the bottom and it is formatted something like: 0x0000007F. When the system tries to boot into Windows, does it just reboot repea...
by akirk
Tue Dec 29, 2009 1:12 pm
Forum: Protocase Designer General Chat / Support
Topic: Note on Cutout Placement and Material Thickness
Replies: 0
Views: 1532

Note on Cutout Placement and Material Thickness

In the current version of Designer, you are not able to specify material thickness. For U and L Shape enclosures, the default material thickness is 18 Gage (0.048"). For a rackmount, this is the same for 1U to 4U. At 5U and up, the material thickness increases to 16 Gage (0.06") When submitting a fi...