Search found 346 matches

by dronne
Mon Feb 12, 2018 10:57 am
Forum: Protocase Designer General Chat / Support
Topic: Anyone running Designer on Fedora?
Replies: 12
Views: 10111

Re: Anyone running Designer on Fedora?

Hello,
Thank you for doing so much investigation into this issue! I do not see any date tied to a release of JOGL 2.3.3 unfortunately. Have you seen anything with regards to that? Their roadmap seems to include when they started on it but not when they will finish it.

Sincerely,
by dronne
Mon Jan 22, 2018 1:48 pm
Forum: Protocase Designer General Chat / Support
Topic: Anyone running Designer on Fedora?
Replies: 12
Views: 10111

Re: Anyone running Designer on Fedora?

4.5 is plenty - we require 1.2 (which in the past the default drivers did not support). Some of our opengl library support recently changed how it deploys and I haven't tested that on fedora yet. It may be failing to find this if there is something different about their paths relative to Ubuntu. I w...
by dronne
Tue Jan 16, 2018 4:12 pm
Forum: Protocase Designer General Chat / Support
Topic: Anyone running Designer on Fedora?
Replies: 12
Views: 10111

Re: Anyone running Designer on Fedora?

Hello, I have not tried it on Fedora but have done most of the development on ubuntu. I've tested it on Centos a couple of times but not recently - I will give that a shot. Usually the issue with OpenGL and linux is that the video drivers are the open source drivers and do not support OpenGL in any ...
by dronne
Mon Oct 02, 2017 8:39 am
Forum: Protocase Designer General Chat / Support
Topic: Protocase Designer 4.6.10 issues
Replies: 4
Views: 3554

Re: Protocase Designer 4.6.10 issues

It turns out that Windows 10 is not the issue, (there were some issues with Windows 10 in tablet mode but nothing major). We upgraded our OpenGL libraries used for display, and there are some compatibility issues with older graphics cards. We are currently working on this situation and will hopefull...
by dronne
Mon Sep 18, 2017 1:21 pm
Forum: Protocase Designer General Chat / Support
Topic: Protocase Designer 4.6.10 issues
Replies: 4
Views: 3554

Re: Protocase Designer 4.6.10 issues

Hello John,
We are working hard to solve a few strange Windows 10 issues and will let you know when we have something!

My apologies for the trouble,
by dronne
Mon Aug 14, 2017 2:59 pm
Forum: Protocase Designer General Chat / Support
Topic: Designing A Custom PC case HAF Style
Replies: 1
Views: 1765

Re: Designing A Custom PC case HAF Style

Hello, 9 expansion cards is not standard atx, we do not have a template that will do that. If you wish to use Protocase Designer your best bet is to use an L-Shape enclosure to design everything you can, then when you order put in a note for the extra stuff you need added like the shelf for the expa...
by dronne
Wed Aug 02, 2017 1:37 pm
Forum: Protocase Designer General Chat / Support
Topic: Running Protocase Designer with Administrator Privileges
Replies: 1
Views: 4030

Re: Running Protocase Designer without Administrator Privileges

If you have no administrator access at all, then you can install protocase designer just for your user now. When you install it, it will install to your Users\<username>\Protocase Designer 4\ folder. The only issue is that if you have already had Protocase Designer installed as an administrator, the...
by dronne
Mon Jul 31, 2017 8:28 am
Forum: Protocase Designer General Chat / Support
Topic: Custom bends and notching tutorial
Replies: 1
Views: 1840

Re: Custom bends and notching tutorial

Hello Jenachy, We do not yet have the ability to add bends in the software. The tricky part is figuring out how to prevent things we can't build from being designed - the constraints can be very complicated. However if you wish to do this please contact your account manager or sales@protocase.com an...
by dronne
Fri Jul 28, 2017 9:46 am
Forum: Protocase Designer General Chat / Support
Topic: x64 version (Windows) is really 64 bit ?
Replies: 1
Views: 1770

Re: x64 version (Windows) is really 64 bit ?

Hello,
We do now have an actually 64 bit version of designer. It still uses the old 32 bit launcher and installer however so it shows up in the wrong c:\Program Files (x86) I am afraid. Clever catch!

-Sincerely,
by dronne
Fri Jul 28, 2017 9:44 am
Forum: Protocase Designer Development Chat
Topic: How do we make Protocase Designer better?
Replies: 37
Views: 51049

Re: How do we make Protocase Designer better?

Hello Jenachy, We are definitely reading these posts! We haven't done a lot of Designer development in the last while because we were working on the back-end side of it however we are back on it. There will be a release shortly that fixes a lot of issues but not the ones you bring up. I have added t...